Edgar M Mendez

Assembled electrical control equipment, including wiring switchboards, fitting sub-assemblies, and preparing structures for shipping, ensuring compliance with specifications, drawings, and quality standards.

Operated various tools and machines (e.g., drill presses, hydraulic presses, CNC equipment) while interpreting method sheets, sketches, and verbal instructions to resolve assembly challenges and maintain efficiency.

Collaborated in a team environment to inspect and test products, leveraging resources for problem-solving and driving suitable resolutions in high-precision settings.

Maintained safety protocols and contributed to process improvements, adapting to production demands and demonstrating accountability for quality outcomes.

Provided exceptional customer service by repairing and replacing air conditioning units, handling client inquiries, and performing handyman tasks such as carpentry and renovations.

Interpreted scenarios to diagnose issues, utilized resources for efficient resolutions, and built rapport with customers through clear communication and resolution-oriented interactions.

Adapted to diverse situations and emotions while ensuring timely and high-quality service delivery.

Managed sales floor operations for a family-owned business, including pricing, customer service, inventory control, receiving, and delivery coordination.

Established rapport with customers through meaningful conversations, resolved inquiries efficiently, and ensured the sales department operated at peak performance.

Demonstrated analytical problem-solving by interpreting sales data and leveraging resources to optimize inventory and drive business success.

Handled various client situations and emotions, focusing on adaptability and personal accountability for positive outcomes.

Managed shipping, receiving, and inventory control, operating standup forklifts to restock and prepare shipments for delivery.

Applied critical thinking to interpret orders and scenarios, ensuring accurate and efficient resolutions while navigating multiple systems.

Adapted to fast-paced demands, retaining information quickly to support decision-making and maintain quality standards.

Executed order fulfillment by picking items from various heights with cherry pickers.

Performed mounting and balancing of wheels and tires efficiently in pit area.

Delivered customer-centric service aligned with company motto promoting care and responsibility.

Cultivated strong connections with team members and customers through effective communication.

Resolved issues utilizing analytical problem-solving techniques to enhance operational efficiency.