Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Edgar Moreno Ortiz

1009 Quebec Terrace, Apt 1, Silver Spring,MD

Summary

Customer-oriented General Manager with 5 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

10
10
years of professional experience
1
1
Certification

Work History

General Manager

Taim Mediterranean Kitchen.
09.2020 - 04.2024
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

General Manager

Cava Group Inc.
06.2016 - 12.2019
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Led company to successful product launch and growth by developing initial product roadmap and go-to-market strategy.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Manager Trainee

Taylor Hoagies
09.2014 - 03.2021
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Managed over 10 people of cooks and back of house staff for high-end higth restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Collaborated with cross-functional teams to develop strategic initiatives that supported organizational growth objectives.
  • Maintained high standards of cleanliness throughout the store, creating a welcoming environment for customers.
  • Supported store manager in analyzing sales data to identify trends that informed future marketing initiatives.
  • Established team priorities, maintained schedules and monitored performance.

Assiten Manager

Maison Kayser USA
01.2018 - 08.2019
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Education

High School Diploma -

Montgomery Blair School
Silver Spring, MD
07.2002

Skills

  • Team Leadership
  • Performance improvement
  • Coaching and mentoring
  • Budget administration
  • Scheduling
  • Verbal and written communication
  • Employee scheduling
  • Inventory Management
  • Policy Enforcement
  • Marketing promotions
  • Cost Control
  • Orientation and training
  • Digital Marketing

Certification

  • ServSafe
  • First Aid/CPR Certified

Timeline

General Manager

Taim Mediterranean Kitchen.
09.2020 - 04.2024

Assiten Manager

Maison Kayser USA
01.2018 - 08.2019

General Manager

Cava Group Inc.
06.2016 - 12.2019

Manager Trainee

Taylor Hoagies
09.2014 - 03.2021

High School Diploma -

Montgomery Blair School
Edgar Moreno Ortiz