Edgar Neri
Nampa,ID
Summary
I am a personable medical assistant bringing 6 years of hands-on experience. I am experienced to help balance problematic administrative and clinical duties to achieve patient satisfaction. I offer to provide help to whomever to ensure proper patient care. Both compassionate and respectful individual recognized for delivering high-quality healthcare and excellent customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Saltzer Medical Group
03.2023 - Current
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Taught patients about medications, procedures, and care plan instructions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Called and faxed pharmacies to submit prescriptions and refills.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Performed medical records management, including filing, organizing and scanning documents.
Registered Medical Assistant
West Valley Medical Center
04.2018 - 03.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Completed EKGs and other tests based on patient presentation in office.
- Collaborated with the healthcare team to create personalized care plans for patients.
- Collected and documented patient medical information such as blood pressure and weight.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Aided in the prevention of illnesses by administering vaccinations according to established protocols.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.
- Obtained client medical history, medication information, symptoms, and allergies.
- Ensured accurate billing by diligently verifying insurance information for each patient visit.
- Called and faxed pharmacies to submit prescriptions and refills.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Education
RMA Certification - Medical Assisting
Milian Institute
Nampa, ID04.2018
High School Diploma -
Homedale High School
Homedale, ID05.2015
Skills
Patient-focused care
Heartsaver First Aid / CPR/ AED- AHA-BLS
EMR / EHR
Vitals Collection and Documentation
Appointment Scheduling
Maintaining confidentiality
Fluent in Spanish
Flexibility and Adaptability
Appointment Scheduling
Surgery Scheduling
Coordinating Drug refills
HIPAA/ OSHA compliance
Certification
- RMA - Registered Medical Assistant
- ECW Experienced (EMR)
- CPR/BLS Certified
Timeline
Medical Assistant
Saltzer Medical Group
03.2023 - Current
Registered Medical Assistant
West Valley Medical Center
04.2018 - 03.2023
RMA Certification - Medical Assisting
Milian Institute
High School Diploma -
Homedale High School
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