Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
5
5
years of professional experience
Work History
Branch Manager
Foundation Building Materials LLC
02.2021 - Current
Maintained friendly and professional customer interactions.
Assessed employee performance and developed improvement plans.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Engaged employees in business processes with positive motivational techniques.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Operations Manager
Building Gypsum Supply
03.2020 - 02.2021
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Developed and maintained relationships with external vendors and suppliers.
Developed and implemented strategies to maximize customer satisfaction.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Trained new employees on proper protocols and customer service standards.
CDL Class A Driver
L&W Supply
09.2018 - 03.2020
Maintained daily, legible DOT log book and submitted corresponding documents.
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Maximized load safety by balancing, securing, and weighing products.
Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
Verified contents of inventory loads against Bills of Lading.