Edgar Ocampo

Great Relations with costumers are looking for new car, also great relations with the Sales Crew, to make great deals, Close deals for happy costumers, work numbers with the banks , make good profits for the store, Keep the relations with the costumers after the sales, follow repeat costumers to know how is everything with Their Cars and ask for referrals , talk with new costumers all the time to prospecting new sales, training with sales team with new sales Tactics, Check the Inventory daily , talk with people on service Department, check that the inventory is in optimal condition for sale, Also good relations with Service Department Detail department.

Weekly meetings with the owners and other Managers to report on the progress of the monthly goal Handled customer relations issues, enabling quick resolution, and client satisfaction.

• Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.

• Followed all company policies and procedures to deliver quality work.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Collaborated with cross-functional teams to achieve project goals on time and within budget.
• Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.

Sales ,Used Vehicles, Test drive, Credit applications, Negotiations, Close Deals, Follow up, Build Report, costumer relations.

Show Vehicles, build report, test drive, Credit applications, negotiation , close deals, costumer service after sales, follow up.

• Expanded customer base through targeted prospecting efforts including cold calling, email campaigns, open houses, and social media outreach.
• Facilitated smooth transactions for clients from initial inquiry to move-in day by closely collaborating with cross-functional teams such as finance, legal, maintenance staffs among others.
• Streamlined internal processes for improved efficiency in tracking client interactions, follow-ups, deal status updates, and other key metrics using CRM systems.
• Maintained comprehensive knowledge of available inventory, pricing, promotions, and market trends to provide accurate information to clients.