Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edgar Ortiz

Palatine,IL

Overview

3
3
years of professional experience

Work History

Shift Supervisor

Panera Bread
11.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Dishwasher

HIMALAYA ENTERPRISES
07.2022 - 10.2022
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Produce Clerk

Albertsons
11.2021 - 05.2022
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.

Education

High School Diploma -

Palatine High School
Palatine, IL
05.2023

Skills

  • Employee Training
  • Workplace Safety
  • Staff Management
  • Customer-Oriented
  • Cash handling expertise
  • Safety awareness
  • Team Leadership

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Japanese
Limited Working

Timeline

Shift Supervisor

Panera Bread
11.2022 - Current

Dishwasher

HIMALAYA ENTERPRISES
07.2022 - 10.2022

Produce Clerk

Albertsons
11.2021 - 05.2022

High School Diploma -

Palatine High School

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Edgar Ortiz