Edgar Osorio Hilario
Bronx
Summary
Experienced Care Manager at CCN General Medicine, skilled in care planning and service coordination. Excelled in building strong patient relationships through empathetic communication, enhancing client satisfaction by 20%. Proficient in clinical documentation and technology, effectively managing referrals and medication reviews to optimize health outcomes.
Overview
3
3
years of professional experience
Work History
Care Manager
CCN General Medicine
06.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Assessed clients and developed plans to meet needs.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Arranged transportation and documented details of discharge transition plans.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Conducted thorough assessments to identify patients'' needs, strengths, and barriers to achieving optimal health outcomes.
Education
M.D. - General Medicine
Universidad Catolica Nordestada UCNE
San Francisco De Macoris, RD11-2020
Skills
- Care planning
- Case assessments
- Clinical documentation
- Service coordination
- Medication reviews
- Referral management
- Technology proficiency
- Healthcare
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Care Manager
CCN General Medicine
06.2022 - Current
M.D. - General Medicine
Universidad Catolica Nordestada UCNE
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