Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edgar Otero

Winnetka

Summary

Innovative and goal-oriented U.S. Marine mentality committed to professional development and expert leadership of team building. Clear communicator and strong collaborator with great problem-solving abilities. Background in being a team leader, achieving great feats by going above and beyond the call of duty. Not afraid of hard work, inclement weather, or challenging projects. Detail-oriented, great troubleshooter, quick learner, and professional. I always look for new ways to do things in order to maintain the quality and efficiency of the work at hand. Always ready for new challenging assignments.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Skilled in building bridges and cementing connections with business accounts to serve needs, strengthen loyalty and drive competitive growth. Successful at achieving sales objectives with consistency. Service-driven team player with a record of providing high-quality support.

Overview

10
10
years of professional experience

Work History

CDL OTR Truck Driver

JB Hunt
01.2024 - Current
  • Enhanced delivery efficiency by optimizing routes and adhering to strict schedules.
  • Reduced fuel consumption through strategic planning and smart driving techniques.
  • Performed daily pre-trip inspections to ensure vehicle safety and prevent downtime.
  • Delivered goods on time by adhering to deadlines and efficiently managing routes.
  • Navigated various weather conditions safely, resulting in zero accidents or delays due to weather-related issues.
  • Demonstrated strong knowledge of DOT regulations, ensuring compliance at all times while on duty.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.

CDL OTR Truck Driver

Cold Liner Express
05.2023 - 12.2023
  • Enhanced delivery efficiency by optimizing routes and adhering to strict schedules.
  • Reduced fuel consumption through strategic planning and smart driving techniques.
  • Performed daily pre-trip inspections to ensure vehicle safety and prevent downtime.
  • Maintained accurate logs of hours driven, mileage, and expenses for proper reporting.
  • Delivered goods on time by adhering to deadlines and efficiently managing routes.
  • Navigated various weather conditions safely, resulting in zero accidents or delays due to weather-related issues.
  • Demonstrated strong knowledge of DOT regulations, ensuring compliance at all times while on duty.

CDL OTR Truck Driver Flatbed

System Transport
04.2023 - 04.2023
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Maximized load safety by balancing, securing and weighing products.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.

Yard Jockey

Starline Carriers
02.2023 - 04.2023
  • Operated tractor-trailers safely following company and road regulations.
  • Coordinated team member movements based on current needs, avoiding safety concerns or delays.
  • Drove equipment from one site to another to deliver tools and complete jobs.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.

CDL OTR Truck Driver

CRST Expedited
10.2022 - 02.2023
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.

CDL Truck Driver

Sysco Ventura
07.2022 - 09.2022
  • Operated with safety and skill to avoid accidents and delays.
  • Inspected vehicle before and after every trip and conducted minor repairs.
  • Maintained safe driving record by observing road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Contacted dispatch to report delivery incidents and determine best methods for resolution.

Team Leader

FIELDWORKS, LLC
03.2022 - 06.2022
  • Facilitated training for associates through daily coaching and regular performance appraisals.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored mteam members to promote productivity and commitment to the mission at hand.

Store Manager

DETAILER STOP INC.
12.2021 - 03.2022
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Supervised guests at front counter, answering questions regarding products.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Appointment Setter

SELECT MARKETING
11.2021 - 12.2021
  • Acted as first point of contact and set appointments for prospective clients.
  • Established and maintained client rapport by utilizing quality customer service.
  • Addressed client inquiries and updated database information.
  • Promoted increased sales through outgoing calls demonstrating excellent product knowledge.
  • Made 1,000 phone calls daily to establish first contact with potential customers and set meetings with salespeople.
  • Set appointments with salespeople and potential customers.

Grounds Technician

CARMEL LANDSCAPING
09.2021 - 11.2021
  • Installed stonework according to landscape design plan and client specifications.
  • Carried out day-to-day duties accurately and efficiently.
  • Developed and maintained courteous and effective working relationships.
  • Designed programs for landscape maintenance, pest management, composting and other related topics.
  • Performed equipment maintenance and repairs to keep tools functional for projects.
  • Assisted with irrigation system maintenance and repair.

Grounds Technician/Manager of Operations

EDDIES LANDSCAPING
01.2014 - 09.2021


  • Managed day-to-day business operations.
  • Optimized team hiring, training and performance.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
  • Enhanced curb appeal by maintaining lawns, flowerbeds, and other landscaped areas.
  • Reduced safety hazards by promptly addressing repairs and maintenance issues on walkways and parking lots.

Education

Bachelor of Science - Accounting

Phoenix University
Phoenix, AZ
06.2025

High School Diploma -

Compton High School
Compton, CA
06.1997

Skills

  • Sales expertise
  • Staff education and training
  • Employee Evaluation
  • Client Service
  • Telemarketing expertise
  • Performance improvement
  • Cash Handling
  • Safety processes and procedures
  • Training and Development
  • Attention to Detail
  • Clerical Support

Languages

English
Full Professional
Spanish
Full Professional

Timeline

CDL OTR Truck Driver

JB Hunt
01.2024 - Current

CDL OTR Truck Driver

Cold Liner Express
05.2023 - 12.2023

CDL OTR Truck Driver Flatbed

System Transport
04.2023 - 04.2023

Yard Jockey

Starline Carriers
02.2023 - 04.2023

CDL OTR Truck Driver

CRST Expedited
10.2022 - 02.2023

CDL Truck Driver

Sysco Ventura
07.2022 - 09.2022

Team Leader

FIELDWORKS, LLC
03.2022 - 06.2022

Store Manager

DETAILER STOP INC.
12.2021 - 03.2022

Appointment Setter

SELECT MARKETING
11.2021 - 12.2021

Grounds Technician

CARMEL LANDSCAPING
09.2021 - 11.2021

Grounds Technician/Manager of Operations

EDDIES LANDSCAPING
01.2014 - 09.2021

Bachelor of Science - Accounting

Phoenix University

High School Diploma -

Compton High School

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Edgar Otero