Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Edgar Palu Hernandez

Las Vegas,NV

Summary

Energetic Table Games Dealer experienced accurately and efficiently collecting payment of wagers. Personable with superior performance in fast-paced environments. Offering 6-year history of adhering to rules and regulations to deliver top-quality patron experiences while mitigating casino risk. Practiced Dealer provides positive table game experiences. Accurately calculates payouts and properly utilizes gaming equipment to seamlessly manage games. Prioritizes positive customer service outcomes with patient communication of procedures and calm demeanor throughout hostile interactions. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Table Game Dealer position. Ready to help team achieve company goals. Energetic Casino Dealer offering 6-year background operating and supervising table games. Comfortable working in fast-paced, noisy environment and standing for long periods of time. Expertise in cash and chip transactions, shuffling and diminishing table gaming discrepancies. Passionate about producing fun, exciting atmosphere to garner continued customer loyalty.

Overview

6
6
years of professional experience

Work History

Table Games Dealer

Park MGM Resort & Casino
01.2020 - Current
  • Handled and shuffled cards and playing pieces to maintain game integrity.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Learned and followed company procedures to maintain consistency and standards.
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Answered players questions and resolved disputes to provide excellent customer service.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Assisted players with placing bets, educating on game rules to increase understanding.
  • Prepared players to join games by explaining rules and exchanging money for chips.
  • Welcomed customers and established immediate rapport to encourage gameplay.

Table Games Dealer

El Cortez Hotel Casino
09.2019 - 12.2022
  • Learned and followed company procedures to maintain consistency and standards.
  • Answered players questions and resolved disputes to provide excellent customer service.
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Assisted players with placing bets, educating on game rules to increase understanding.

Table Games Dealer

Royal Caribbean
07.2017 - 08.2019
  • Handled and shuffled cards and playing pieces to maintain game integrity.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Learned and followed company procedures to maintain consistency and standards.
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Answered players questions and resolved disputes to provide excellent customer service.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Assisted players with placing bets, educating on game rules to increase understanding.
  • Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
  • Monitored players behavior, taking appropriate action against rule violations.
  • Enforced game rules to maintain fair paly and avoid disputes.
  • Kept gaming areas clean and organized to maintain safe and secure environment.
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
  • Kept track of game outcomes and reported to supervisor for accurate record keeping.

Education

High School Diploma -

Manuel Permui
La Habana, Cuba
07.2007

Skills

-Craps, Roulette, Baccarat, Black Jack, Three Card Poker

- Customer Service,

- Bilingual (English/Spanish)

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Table Games Dealer

Park MGM Resort & Casino
01.2020 - Current

Table Games Dealer

El Cortez Hotel Casino
09.2019 - 12.2022

Table Games Dealer

Royal Caribbean
07.2017 - 08.2019

High School Diploma -

Manuel Permui
Edgar Palu Hernandez