Edgar Perales
Ephrata,PA
Summary
Seasoned leader from J&E Masonry Restoration, adept in strategic planning and operational excellence, significantly enhancing business growth and fostering a culture of innovation. Skilled in client relationship building and project management, achieving remarkable customer satisfaction and team efficiency.
Overview
32
32
years of professional experience
Work History
CEO
J&E Masonry Restoration
01.2016 - Current
- Developed key operational initiatives to drive and maintain substantial business growth.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
- Developed a high-performance executive team for improved productivity and efficiency.
- Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Achieved company growth by implementing strategic plans and streamlining operations.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
Journeyman Masonry Restoration
Local 1 Brick Layers Union
06.2006 - 01.2018
- Ensured structural longevity through meticulous installation of waterproofing systems to protect masonry work from the elements.
- Improved workplace safety by strictly adhering to OSHA regulations and maintaining a clean work environment at all times.
- Enhanced the durability of structures by expertly constructing brick and stone walls, following blueprints and specifications.
- Expedited project completion with proficiency in mixing mortar, cement, sand, water, and additives to achieve desired consistency.
- Applied hardening and sealing compounds to cure surface of concrete and waterproof or restore surfaces.
- Mixed mortar to lay bricks, stones and concrete sidewalks.
- Removed excess mortar and finished joints for uniform surface.
- Laid brick for block walls and adhered to local codes and project restrictions.
- Performed basic masonry tasks such as tuckpointing, caulking, grinding and other required duties.
- Contributed to a positive work environment by maintaining open lines of communication, demonstrating respect for fellow team members, and offering assistance when needed.
- Installed brick and block walls in residential, commercial and industrial settings.
- Cut bricks and concrete using approved tools such as powered abrasive saws, paving breakers, drills and hand tools.
- Repaired damaged masonry structures to restore their functionality and appearance without compromising structural integrity or historical value.
- Maintained safety standards throughout projects by diligently following OSHA guidelines and wearing appropriate protective gear.
Store Manager
The Shoe Depot
04.1993 - 02.1999
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Assisted in recruiting, hiring and training of team members.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Supervised guests at front counter, answering questions regarding products.
- Rotated merchandise and displays to feature new products and promotions.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Education
High School Diploma -
Camden County College
Blackwood, NJ01-2005
Skills
- Effective decision making
- Operational excellence
- Customer focus
- Strategic visioning
- Client relationship building
- Relationship and team building
- Leadership and people development
- Client engagement
- Planning and coordination
- Project management
- Strategic planning
- Goal setting
- Analytical and critical thinker
- MIssion and vision
Accomplishments
- Supervised team of 6 staff members.
- Collaborated with team of 3 in the development of Epoxy Coating Department.
- Resolved product issue through consumer testing.
Languages
Spanish
Native or Bilingual
Timeline
CEO
J&E Masonry Restoration
01.2016 - Current
Journeyman Masonry Restoration
Local 1 Brick Layers Union
06.2006 - 01.2018
Store Manager
The Shoe Depot
04.1993 - 02.1999
High School Diploma -
Camden County College
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