Edgar Perez
Dallas,TX
Summary
Knowledgeable customer service representative with 2 years of experience providing valued customer service to the company's most demanding clients and customers. Experience in a fast-paced and energetic environment that prioritizes customer needs and concerns. Customer service representative who meets and exceeds customer expectations by providing friendly, professional, and courteous service to clients. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Table Attendant
OC Fair & Events Center
07.2024 - 10.2024
- Welcome and greet guests upon arrival
- Manage reservations and seating arrangements
- Take orders and deliver food promptly
- Ensure guests have a positive dining experience
- Assist in maintaining cleanliness and organization in the dining area
- Address any customer inquiries or concerns promptly.
Volunteer
Olive Street Elementary
01.2019 - 06.2021
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Maintained clean, neat, and operational facilities to serve program needs.
- Represented organization positively and professionally while providing community with much-needed services.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Assisted with special events and programs.
Education
Chemical Engineering -
Fullerton College
Fullerton, CA 10.2021 - Current
High School - undefined
Katella High School
Anaheim, CA06.2021
Skills
- Team Oriented
- Customer service
- Time management
- Food service
- Computer literacy
- Documentation review
- Bilingual
- Leadership
- Microsoft word
- Microsoft excel
- Communication skills
- Information Security
- Consultative Sales
- Product Knowledge
- Appointment Scheduling
Languages
Spanish
Native or Bilingual
Timeline
Table Attendant
OC Fair & Events Center
07.2024 - 10.2024
Chemical Engineering -
Fullerton College
10.2021 - Current
Volunteer
Olive Street Elementary
01.2019 - 06.2021
High School - undefined
Katella High School
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