Edgar Piedad Ontiveros
Redding
Summary
Dynamic and dependable professional with a proven track record at Dollar General, excelling in customer service and teamwork. Recognized for streamlining processes and enhancing efficiency, I bring strong problem-solving skills and adaptability to fast-paced environments, ensuring high-quality outcomes and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Full Time Lead
Dollar General
Redding
02.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Crew Member
McDonald’s
Redding
01.2025 - 11.2025
- Delivered exceptional customer service while ensuring prompt order fulfillment.
- Operated kitchen equipment efficiently to maintain food quality and safety standards.
- Collaborated with team members to streamline workflows during peak hours.
- Assisted in training new employees on operational procedures and customer engagement techniques.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Housekeeping
Ontiveros Housekeeping
Redding
01.2020 - 01.2025
- Streamlined housekeeping processes for increased efficiency, reducing staff workload and optimizing resources.
- Coordinated with housekeeping and maintenance departments to address any urgent issues promptly.
- Performed light housekeeping duties to maintain a clean and organized living space for clients.
- Cleaned customer vehicle during repair process and performed housekeeping tasks.
Education
High School Diploma -
Pioneer High School
Redding, CA06.2025
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Organization and time management
- Dependable and responsible
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Full Time Lead
Dollar General
02.2025 - Current
Crew Member
McDonald’s
01.2025 - 11.2025
Housekeeping
Ontiveros Housekeeping
01.2020 - 01.2025
High School Diploma -
Pioneer High School