Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edgar Pollino

Providence,Rhode Island

Summary

Resourceful Executive with over 15 years of experience in driving sales and fostering client relationships across diverse industries. Proven ability to identify decision-makers, strategize sales approaches, and deliver successful results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking an opportunity that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

20
20
years of professional experience

Work History

Solar Specialist

Sunrun
02.2023 - Current
  • Conducted comprehensive energy audits that identified opportunities for energy efficiency improvements, ultimately reducing clients'' utility bills and increasing solar ROI.
  • Enhanced customer satisfaction by providing timely and accurate solar installation estimates and design proposals.
  • Facilitated client understanding of available financing options for solar installations and assisted them in securing appropriate funding programs when applicable.
  • Managed multiple solar projects simultaneously, ensuring on-time completion and adherence to strict safety standards.
  • Collaborated with cross-functional teams to streamline installation process and improve overall project management efficiency.
  • Ensured a seamless transition from traditional power sources to renewable energy solutions for homeowners by guiding them through every step of the process.
  • Maximized energy production for clients'' properties by designing customized solar panel layouts based on unique site characteristics.
  • Developed and maintained strong relationships with industry partners, resulting in mutually beneficial collaborations and an expanded referral network.

COX BUSINESS SECURITY CONSULTANT

Cox Communications
07.2018 - 02.2023
  • Established strong relationships with clients by maintaining clear communication channels and consistently exceeding expectations.
  • Implemented robust incident response plans, minimizing impact of security breaches on client operations.
  • Improved overall system security for clients by identifying vulnerabilities and implementing effective solutions.
  • Assessed security compliance, security program organization, policies, and procedures, general risks and vulnerabilities.
  • Developed customized security strategies for clients, addressing unique needs and requirements.
  • Streamlined clients'' access control systems by consolidating user permissions and implementing role-based access controls.

COMMERCIAL SALES REPRESENTATIVE

Vector Security
07.2017 - 07.2018
  • Negotiated contracts with clients, focusing on mutually beneficial terms and long-term partnerships.
  • Cultivated referral-based leads through diligent relationship-building efforts with satisfied customers.
  • Presented bids and contracts for potential clients to review during meetings.
  • Built a strong network of industry contacts through active participation in professional associations and networking events.
  • Implemented CRM system to track leads, prospects, and ongoing communications with clients for improved efficiency.
  • Conducted market research to identify key industry trends and potential business opportunities for expansion.

PERSONAL SALES CONSULTANT

Cox Communications
10.2013 - 05.2017
  • Ranked #1 in the company for self-generated sales numerous times, demonstrating exceptional sales performance and dedication.
  • Managed diverse portfolio of accounts while consistently maintaining a high standard of professionalism in all communications both internally and externally.
  • Collaborated with cross-functional teams to ensure seamless sales process from initial contact to final product delivery.
  • Participated in industry trade shows and conferences to expand professional network and identify new leads for potential business opportunities.

INBOUND SALES AGENT

Cox Communications
04.2008 - 10.2013
  • Answered phone with friendly greeting to create positive inbound calling experience for customers.
  • Provided exceptional customer service, resolving issues promptly and professionally.
  • Utilized active listening skills to identify customer needs and provide appropriate solutions.
  • Delivered positive customer experiences through effective communication and problem-solving skills.
  • Closed sales by building rapport with customers and overcoming objections, consistently exceeding sales targets.
  • Ranked #1 in all markets for highest one-time charges per order for numerous months, showcasing exceptional sales acumen.
  • Asked fact-finding questions to determine customer needs and expectations and recommended specific products and solutions.

TRAINER I

GTECH
07.2006 - 01.2008
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Monitored and reported trainee progress, introducing new learning tools to address individual needs.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Developed effective training plans based on department needs and objectives.
  • Delivered instructional presentations on equipment use, focusing on efficiency and safety.

Life Insurance Agent

New York Life Insurance Co
01.2004 - 02.2006
    • Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
    • Crafted clear, informative reports to explain life insurance policy features and benefits.
    • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
    • Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
    • Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
    • Analyzed customers' financial situations to recommend appropriate life insurance policies.
    • Assisted clients in navigating complex claims processes, ensuring timely payouts and minimal stress during difficult times.

Education

Marketing Management And Research

University of Rhode Island
Kingston, RI

Skills

  • Time Management
  • CRM proficiency
  • Objection handling
  • Persuasive Communication
  • Prospecting skills
  • Consultative Sales
  • Strategic Planning
  • Facilitation Techniques
  • Staff Management
  • Operations Management
  • Project Management
  • Team Leadership
  • Complex Problem-Solving
  • Staff Training and Development

Timeline

Solar Specialist

Sunrun
02.2023 - Current

COX BUSINESS SECURITY CONSULTANT

Cox Communications
07.2018 - 02.2023

COMMERCIAL SALES REPRESENTATIVE

Vector Security
07.2017 - 07.2018

PERSONAL SALES CONSULTANT

Cox Communications
10.2013 - 05.2017

INBOUND SALES AGENT

Cox Communications
04.2008 - 10.2013

TRAINER I

GTECH
07.2006 - 01.2008

Life Insurance Agent

New York Life Insurance Co
01.2004 - 02.2006

Marketing Management And Research

University of Rhode Island
Edgar Pollino