Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Edgar Ramos Miranda

Anaheim,CA

Summary

Dynamic hospitality professional with a proven track record at Anaheim Park Hotel, excelling in staff management and guest relations. Enhanced event bookings through tailored proposals and streamlined banquet operations. Skilled in food safety and adept at fostering teamwork, ensuring exceptional service in high-pressure environments.

Overview

2026
2026
years of professional experience

Work History

Banquet Server

Anaheim Park Hotel
09.2006 - 10.2008
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.

Restaurant Host/ Server

Anaheim Park Hotel
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed the flow of restaurant traffic, strategically assigning tables based on server availability and guest preferences for optimal efficiency.
  • Communicated effectively with servers and kitchen staff to ensure seamless dining experiences for guests.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.

Assistan Banquet Manager

Aanaheim Park Hotel
  • Streamlined communication between kitchen staff and servers for seamless event execution.
  • Collaborated with sales team to create customized event proposals, resulting in increased bookings.
  • Assisted in hiring, training, and mentoring new staff members for continued success in the banquet department.
  • Leveraged Excel for data analysis and spreadsheet management.

Banquet Houseperson

The Resort at Pelican Hill
10.2008 - 05.2019
  • Optimized furniture arrangement strategies based on specific event requirements, maximizing space utilization without compromising aesthetics or comfort levels for guests.
  • Utilized effective problem-solving skills to address unexpected challenges during events, maintaining professionalism under pressure.
  • Assisted in the creation of customized floor plans for each event, adhering to clients'' preferences and venue restrictions.
  • Assisted with the coordination of logistics for large-scale events, resulting in smooth and successful functions.
  • Upheld venue policies while accommodating unique requests from clients, balancing flexibility with adherence to standards.
  • Supported catering staff in delivering exceptional food service during banquet events, contributing to a memorable dining experience for guests.
  • Proactively communicated with clients regarding event details, resulting in clear expectations and fewer last-minute changes.

Banquet Houseperson Supervisor Sub

The Resort at Pelican Hill
  • Enhanced guest satisfaction by ensuring timely setup and breakdown of banquet events.
  • Contributed to increased customer retention by providing exceptional service and support during banquet events.
  • Streamlined communication between departments involved in banquet operations, fostering a collaborative work environment that enhanced overall efficiency.
  • Provided thorough pre-event walkthroughs, ensuring client satisfaction with room setups and arrangements.
  • Ensured proper storage of equipment after each event, prolonging the lifespan of materials used in banquet settings.
  • Adhered to strict timelines for event setup and breakdown, ensuring punctuality and reduced downtime between functions.
  • Coordinated with vendors and external service providers as needed, enhancing overall event experience by ensuring all elements were seamlessly integrated.
  • Implemented safety protocols during event setup, minimizing risk of accidents or injuries to staff and guests.
  • Improved overall event experience by anticipating guest needs and addressing issues promptly.
  • Maintained clean and organized event spaces for optimal functionality and visual appeal.

Restaurant Server

Dave & Buster's
11.2018 - 04.2019
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.

Supervisor

Absolute Cleaning Solution
07.2019 - 05.2020
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Banquet Server

Mission San Juan Capistrano
07.2021 - 07.2024
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Provided friendly, courteous service to create memorable moments for guests.

Banquet Server

Big Canyon Country Club
02.2022 - 05.2023
  • Worked with banquet manager to coordinate event set up and schedule.
  • Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
  • Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
  • Answered guest questions about event plans and food service choices.
  • Responded to guest inquiries and requests promptly and courteously.
  • Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
  • Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
  • Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
  • Handled food and beverage orders for up to Number guests, delivering prompt and friendly service.
  • Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
  • Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.

Banquet Houseperson

The Resort at Pelican Hill
07.2022 - Current
  • Efficiently managed event inventory, allowing for accurate tracking and streamlined processes.
  • Actively participated in ongoing training opportunities to stay current on industry trends and best practices for banquet services.
  • Collaborated with team members to ensure seamless execution of all event components, leading to positive guest feedback.
  • Provided attentive service and proactively assessed guest needs.

Banquet Server

The Resort at Pelican Hill
  • Arranged linens and table settings according to seating plan and event theme.
  • Contributed to positive guest feedback by consistently delivering high-quality service in a professional manner.
  • Delivered outstanding service even during peak hours or challenging circumstances, receiving commendations from both clients and supervisors alike.
  • Received praise from management for consistently exhibiting a positive attitude towards work responsibilities despite long shifts or demanding schedules often associated with the industry.
  • Adhered to safety protocols during food handling processes, minimizing risk of contamination or illness for guests.
  • Provided exceptional assistance in training new banquet servers, sharing valuable industry knowledge and best practices for efficient service delivery.
  • Efficiently resolved guest complaints using excellent problem-solving skills resulting in satisfied customers who continued attending future events at the venue.

Education

High School Diploma -

Katella High School
Anaheim, CA
06.2006

Santiago Canyon College
Orange, CA

Skills

  • Food safety
  • Guest relations
  • Staff management
  • Sales and marketing
  • Banquet setup
  • Strong teamwork
  • Safe food handling

Languages

Spanish
Native or Bilingual

Timeline

Banquet Houseperson

The Resort at Pelican Hill
07.2022 - Current

Banquet Server

Big Canyon Country Club
02.2022 - 05.2023

Banquet Server

Mission San Juan Capistrano
07.2021 - 07.2024

Supervisor

Absolute Cleaning Solution
07.2019 - 05.2020

Restaurant Server

Dave & Buster's
11.2018 - 04.2019

Banquet Houseperson

The Resort at Pelican Hill
10.2008 - 05.2019

Banquet Server

Anaheim Park Hotel
09.2006 - 10.2008

Restaurant Host/ Server

Anaheim Park Hotel

Assistan Banquet Manager

Aanaheim Park Hotel

Banquet Houseperson Supervisor Sub

The Resort at Pelican Hill

Banquet Server

The Resort at Pelican Hill

High School Diploma -

Katella High School

Santiago Canyon College

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Edgar Ramos Miranda