Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edgar Robles Barajas

Napa,CA

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

2
2
years of professional experience

Work History

Server

Eikos
Napa, Ca
12.2023 - Current

I take every guest as though he is my first customer, ensuring that his dining experience is pleasant, with my constant presence. During the meal, I am extremely observant and approachable, and at regular intervals, one must inquire whether he needs something. When taking an order, my recommendations are given with consideration, taken from the northern-farmed ingredients available, taking note of any dietary restrictions or special requests.

I try to create a warm atmosphere by chatting with guests and responding to their needs such as refilling the drink, providing extra condiments, or simply chatting to enhance their experience. I want to ensure that each guest feels appreciated as well as valued in such a way that he leaves filled, satisfied, and eager to return. At the end of the day, I strive to create lasting moments that make dining with us worthwhile.

Cashier/Food Prep

Chipotle
Napa, Ca
06.2022 - 10.2023
  • At Chipotle, my role was about more than just taking orders; it was about creating a welcoming and memorable experience for every customer
  • From the moment guests walked through the door, I greeted them with a warm smile and a friendly hello, making sure they felt valued and appreciated right from the start
  • I took pride in using a cheerful and professional customer service voice to engage with them, ensuring that the ordering process was smooth and enjoyable
  • As I took their orders, I paid close attention to their preferences and needs, making sure to get everything just right
  • I loved recommending items from the menu, sharing my personal favorites, and suggesting new combinations that I thought they might enjoy
  • It was always rewarding to see a customer's face light up when they tried something new and loved it
  • My goal was to not only meet their expectations but to exceed them by providing a personalized and delightful dining experience
  • One of my favorite parts of the job was the opportunity to connect with customers on a personal level
  • Whether it was chatting about their day, remembering their usual order, or making small talk while preparing their food, I enjoyed building a rapport with regulars and new visitors alike
  • This connection often led to increased sales, as customers trusted my recommendations and appreciated the extra effort I put into making their visit special
  • Throughout their meal, I remained attentive and ready to assist with any additional needs or adjustments to their orders
  • Whether it was accommodating dietary restrictions, customizing a meal to their liking, or simply providing a refill or extra napkins, I aimed to ensure that every aspect of their visit was perfect
  • My attention to detail and commitment to customer satisfaction were key in creating a positive dining experience
  • Working at Chipotle taught me the importance of balancing efficiency with a personal touch
  • I thrived in the fast-paced environment, managing high-volume service while maintaining a cheerful and accommodating demeanor
  • This experience not only honed my multitasking and communication skills but also reinforced my passion for excellent customer service
  • Overall, my time at Chipotle was both fulfilling and enjoyable
  • I am eager to bring the skills I developed and my positive attitude to a new opportunity, where I can continue to provide exceptional service and create memorable experiences for customers

Education

High School -

Napa High School
Napa, ca
06.2024

Skills

  • Customer service
  • Food service
  • Restaurant experience
  • Communication skills
  • Time management
  • Leadership
  • Guest services
  • Bilingual
  • Physical examinations

Timeline

Server

Eikos
12.2023 - Current

Cashier/Food Prep

Chipotle
06.2022 - 10.2023

High School -

Napa High School
Edgar Robles Barajas