If given the opportunity I would wrap myself in knowledge of your industry to become a valuable employee. I will dedicate the time and patience to learn about the best practices and procedures to ensure that my work gets completed with quality.
Overview
18
18
years of professional experience
Work History
Certified Coach Trainer
Tjmaxx
Las Vegas, NV
05.2023 - Current
Trained newly hired top talent to fill key positions and maximize productivity.
Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.
Provided feedback on employee performance based on observed results during training sessions.
Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
Encouraged open communication among participants by facilitating conversations around relevant topics related to companies method guide.
Provided constructive feedback and positive reinforcement to keep trainees motivated.
Explained goals and expectations required of trainees.
Resolved any issues raised by participants during the training session in a timely manner.
Safety Ambassador
Tjmaxx
Las Vegas, NV
05.2023 - Current
Recommended methods to reduce ongoing hazards with improved methods, processes and materials.
Participated in business safety committee meetings and health and safety audits.
Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
Inspected or evaluated workplace environments, equipment or practices to verify compliance with safety standards and government regulations.
and had issues addressed immediately by maintenance personnel.
Maintained a safe working environment by conducting regular inspections of equipment and facilities issues addressed immediately to supervisor and maintenance personnel.
Ensured compliance with safety regulations and standards by providing guidance to staff.
Identified areas where additional safety measures could be implemented within existing processes.
General Warehouse Associate
Tjmaxx
Las Vegas, NV
11.02-22 - Current
Received and processed incoming shipments, verifying accuracy of items received against purchase orders.
Identified order discrepancies and damaged items and notified supervisor.
Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
insurance agent
USAA
01.2020 - 01.2022
Working in insurance has been a great eye opener to the inner workings of human nature and its cause and effects to the community
Selling home, auto, life, and valuables insurance for military members and their families was an honor to have been of service to the people who serve and have served this nation
While there, they communicate with people from all walks of life, distressed families, others looking for better protection, and some just looking to find areas in which they could save
Trying to help them find what best suits their needs
As well as helping them understand their policies and insurance contracts so that they knew where they would be protected.
cable installer
Creative Communitcation technologies
01.2013 - 01.2020
Here they have graciously allowed me to work for them to be able to learn the telecommunications industry
Whereas a technician I have been taught to work with cable, internet, phone, and alarm seizures
I’ve been shown how to properly prep and connect coaxial cable (rg-59, rg-6, rg-11), cat-3, cat-5, cat-6, and a 66-block
Then promoted to a lead supervisor I was able to take a role to help the company's interests by training the technicians and help develop them in their career as installers
It consisted of helping them maintain their monthly metrics, on hands training, classroom training, and textbook training
Also, to coordinate with the other supervisors in making goals, project planning, daily routing, quality control, and above all making it a friendly environment for all
Then promoted to operations manager I was given the opportunity to be the face of the company in front of our client Cox Communications
It is there where I was able to make a huge impact by working with a corporation
My day consisted of fulfilling our client’s needs, meeting my corporate offices expectations, payroll, hiring, firing and disciplinary procedures.
retail
Coach, Michael Kors, Annas Linens, and Vegas Shoe Plus.
01.2006 - 01.2013
The time that I have spent working in these companies doing retail has been a great learning experience
From interacting and helping customers to being a part of a team and helping reaching company goals
No matter what the product has been or the company, I've always admired the comradery within retail employees to achieve our task at hand
In that time I have filled many positions from stock person to assistant manager and I believe that with my experience I can become a good fit no matter where I am placed.
Skills
Organization and Time Management
Customer Support
Problem-Solving
Fluent in English and Spanish
Conflict Mediation
Training & Development
Attention to Detail
Teamwork and Collaboration
Strong Work Ethic
Inventory Management
Staff Supervision
Presentation Skills
Prioritization
References
Dan Wilson, Vice President, CREATIVE COMMUNICATION TECHNOLOGIES, 760-559-0318
Danniel Mawyin, Manager, CREATIVE COMMUNICATION TECHNOLOGIES, 951-476-9620
Jorge Sandoval, Manager, CREATIVE COMMUNICATION TECHNOLOGIES, 626-862-3552
Mario garcia, Corporate Safty Manager, CREATIVE COMMUNICATION TECHNOLOGIES, 951-282-1444
Liliana Supela, Corporate HR Representative, CREATIVE COMMUNICATION TECHNOLOGIES, 909-454-4743
Kengo Nakada, Store Manager, MICHAEL KORS, 808-428-4600
Timeline
Certified Coach Trainer
Tjmaxx
05.2023 - Current
Safety Ambassador
Tjmaxx
05.2023 - Current
insurance agent
USAA
01.2020 - 01.2022
cable installer
Creative Communitcation technologies
01.2013 - 01.2020
retail
Coach, Michael Kors, Annas Linens, and Vegas Shoe Plus.