Detail-oriented professional with strong problem-solving and time management skills. Proven track record in voter registration and customer satisfaction, enhancing community engagement and data accuracy.
Overview
12
12
years of professional experience
Work History
Deputy Field Officer
Jolt Action inc.
03.2024 - 08.2025
Conducted voter registration for over 500 applicants between March 2024 and August 2025 in high-traffic areas, high schools, and college campuses, and at community events.
Submitted voter applications to the elections office timely and in accordance with the Texas Election Code and local county deadlines.
Collaborated with Jolt team and community partners and leaders to coordinate times and events to register voters
Entered and tracked data daily including but not limited to voter data, community events, and volunteer interests
Routinely and effectively communicated with supervisor about team voter registration and pledge card collection goals
Distribution Clerk
EssilorLuxottica
10.2023 - 03.2024
Picked and scanned frames to their appropriate work order.
Maintained JPH in order keep production workflow high.
Kept area clean and clutter free from any boxes or frames.
Retention II Call Center
State Farm Mutual Automobile Insurance Company
11.2022 - 03.2023
Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Processed debit and credit card electronic payments.
Managed over 30-50 customer calls per day.
Parts & Supplies Clerk
Wal-Mart Optical Lab
06.2021 - 11.2022
Count and maintain accurate inventory via scanners and excel sheets.
Called and emailed different suppliers and vendors to ensure parts & supplies are available for our customers.
Ensure customer satisfaction by assisting and directing them to their supplies.
Documented information that customer's provided to beter serve them for future interactions.
Sales Associate
Nordstrom Inc.
06.2013 - 09.2020
Greeted Customers and helped with product questions, selections and purchases.
Maintained up-to-date knowledge of all retail promotions and fashion trends.
Prepared merchandise for sales floor by pricing or tagging
Managed returns, exchanges and refunds in accordance with store policy