Edgar Valenzuela
Fontana,CA
Summary
Dynamic Assistant Manager with a proven track record at Taco Bell, enhancing customer satisfaction. Excelled in staff supervision and development, boosting team morale and performance. Skilled in cost control and problem-solving, significantly reducing overhead costs. Demonstrates exceptional multitasking abilities and customer relations, ensuring high-quality service delivery. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manger
Taco Bell
09.2020 - 08.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
High School Diploma -
Artes High School
San Fernando, CA06.2021
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Task Delegation
- Employee Scheduling
- Cost Control
- Budgeting and finance
- Problem-Solving
- Multitasking Abilities
- Staff Supervision
Certification
- Servsafe Certified
- Food Handlers
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manger
Taco Bell
09.2020 - 08.2024
High School Diploma -
Artes High School
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