Edgar Velez
Fridley,MN
Summary
Dynamic professional with extensive experience in research laboratory settings and Hennepin Healthcare, specializing in project management and effective communication. Demonstrated expertise in guiding patients and families with empathy while ensuring a clean, organized environment. Displayed exceptional adaptability and problem-solving skills that enhance visitor experiences. Career aspirations include further participation in patient care and assistance, and becoming a medical professional.
Overview
4
4
years of professional experience
Work History
ED Volunteer
Hennepin Healthcare
Minneapolis, MN
01.2025 - Current
- Greeted families and patients and offered assistance in finding specific departments or personnel.
- Followed directions from supervisors and completed tasks within appropriate timeframe, such as cleaning rooms, restocking medical/cleaning supplies, and guiding patients to rooms
Undergraduate Researcher - Microbiology
University of Minnesota - Twin Cities
Minneapolis, MN
08.2023 - Current
- Adapted microbiology techniques according to the needs of different projects and goals.
- Conducted experiments, generating informative figures and plots for further investigation
- Participated in lab meetings and presentations
- Performed archival research in libraries or online databases to locate relevant information.
Cashier/Self Checkout Host
Walmart
Fridley, MN
07.2021 - Current
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Welcome Services
Hennepin Healthcare
Fridley, MN
06.2024 - 08.2024
- Welcomed visiting families at the hospital entrance and guided them to their loved ones.
- Oriented arriving patients toward their scheduled appointment locations.
- Monitored and maintained a clean environment for walkways and entrances.
Education
Bachelor of Science - Biology
University of Minnesota
Minneapolis, MN05-2025
Skills
- Customer service
- Effective communication
- Empathy and patience
- Emotional awareness
- Teamwork and collaboration
- Problem-solving
- Organized and efficient
- Adaptability and flexibility
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
ED Volunteer
Hennepin Healthcare
01.2025 - Current
Welcome Services
Hennepin Healthcare
06.2024 - 08.2024
Undergraduate Researcher - Microbiology
University of Minnesota - Twin Cities
08.2023 - Current
Cashier/Self Checkout Host
Walmart
07.2021 - Current
Bachelor of Science - Biology
University of Minnesota
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