Edgar Ward

Outcome-driven professional with track record of managing administrative processes in healthcare settings. Adept at performing multiple functions, including inbound and outbound calls, patient information management, and provider support. Strong interpersonal and communication skills, with a focus on delivering exceptional customer service. Skilled in emphatically listening to customer grievances, resolving conflicts, and offering appropriate solutions, while demonstrating patience, calmness, and professional endeavor. Expertise in maintaining accurate records, streamlining operations, and contributing to the overall efficiency of clinical administrative functions. Ability to foster a transparent and winning environment with humility, resourcefulness, directness, and absolute professionalism.