Edgar Adrian Bravo
Ellensburg
Summary
Dedicated Assistant Store Manager with expertise in inventory management, staff training, and problem-solving. Proven track record of optimizing store operations and enhancing customer service. Driven by results, committed to enhancing customer experiences, and promoting store initiatives, ensuring daily operation standards are met and surpassed.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Assistant Store Manager
Commercial tire
ELLENSBURG
12.2021 - Current
- Assisted in managing daily store operations and staff schedules.
- Trained new employees on customer service standards and product knowledge.
- Oversaw inventory management and stock replenishment processes.
- Ensured compliance with safety regulations and company policies.
- Handled customer inquiries and resolved complaints effectively.
- Supported marketing initiatives to promote store events and sales.
- Monitored sales trends to optimize product displays and layout.
- Collaborated with team members to maintain a clean, organized store environment.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Lead Tire Technician
x-men tires
Royal City
10.2020 - 12.2020
- Supervised tire installation and rotation processes for diverse vehicle types.
- Conducted thorough inspections of tires for wear and damage.
- Maintained inventory of tires and related equipment in the workshop.
- Operated tire mounting and balancing machines efficiently during busy shifts.
Education
Associate of Arts -
Big Bend Community College
Moses Lake, WA06-2020
Skills
- Inventory management
- Staff training
- Customer service
- Problem solving
- Strategic planning
- Stock management
- Work Planning and Prioritization
- Sales expertise
- Flexible schedule
- Sales growth
- Strategic merchandising
- Store operations
- Billing
- Problem-solving
- POS systems operations
- Staff scheduling
- Store opening and closing
- Store organization
Languages
Spanish
Native/ Bilingual
Certification
MSHA certified
References
References available upon request.
Timeline
Assistant Store Manager
Commercial tire
12.2021 - Current
Lead Tire Technician
x-men tires
10.2020 - 12.2020
Associate of Arts -
Big Bend Community College