The objective for my work area is to be able to share all my knowledge in a company where we all can grow successfully together and support the staff with less experience.
Overview
10
10
years of professional experience
Work History
Logistics Planner
JB Hunt Transportation
01.2024 - Current
Assign and pre-plan freight according to DOT guidelines for drivers and external carriers according to appointment times and driver availability to meet customer requirements and increase operational efficiency to reduce overall operating cost.
Verify inbound capacity details such as driver hours, due home and trailers assignments to effectively manage utilization and the safety of our driving teams.
Monitor pick-up and delivery times against driver performance to maintain optimum service levels and customer satisfaction.
Cultivate relationships with external carriers regarding freight availability, service issues and increase market capacity while maintaining communication with internal teams to increase volume opportunities.
Coordinate with Costumer Experience Reps and/or appointment team on resetting freight based on rail updates, missed appointments, etc., to protect service.
Match load assignments requirements to driver’s available hours to maintain hours of service and Company regulations.
Meets and exceeds productivity goals for operations to minimize empty miles and maximizes stops to reduce cost.
Resolve service issues promptly to meet and exceed customer requirements and maximize service levels for customer retention.
Coordinate equipment pools availability at customers sites, market locations and/or rail ramps to balance available assets and meet operations and customer needs.
Balance freight and equipment availability in assigned markets according to capacity, customer requirements and driver needs and manage internal capacity to match freight volume.
Track and interpret important customer KPls in order to improve service execution and/or customer relationship.
Provide mentorship to Manager Trainee/ Transportation managers.
Improve account/location results through understanding operational performance indicators that impact finances.
Transportation manager
JB Hunt Transportation
08.2021 - 01.2024
Build and maintain positive professional relationships with drivers and safe, reliable outside carriers to ensure seamless new carrier set-up, minimize turnover and maximize ongoing productivity.
Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability.
Utilize personnel management including training and orientation of drivers and/or employees including the training and assistance with internal and third party (customer) systems.
Maintain the Company's safety culture to include daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are being met.
Assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing exceptions on that freight and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road.
Conduct analysis of fleet operations and profitability and make recommendations for continuous improvement, determine and measure key performance indicators are meet.
Coordinate with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety related mechanical issues are fixed for account equipment (B-SERVICE).
Operation manager
DHL supply chain
05.2019 - 08.2021
Developed performance standards and processes for optimizing operations and customer satisfaction.
Ensure compliance with all the company policies and procedures.
Developed and implemented standardized practices for daily WMS inventory method (SAP USER).
Determines responsibilities of assigned organization and staff positions to accomplish business objectives.
Traces history of items to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies.
Responsible for the distribution activities in Shipping, Receiving, Returns, Picking and Quality Control.
Organize, plan and control of all the functions of the warehouse overall.
Define training and development POA to meet customer expectations and company policy.
Assembly supervisor/Shipping supervisor
Bob’s Discount Furniture
01.2015 - 04.2019
Responsible for real time analysis, overseeing the coordination and balance of Shipping Operation. (Allocation of manpower).
Oversees the assigning of packing/ load tasks.
Develops and maintains a working knowledge and understanding of all systems.
Track and report department productivity trends.
Ensures that all tasks are completed accurately and on time.
Oversees the recording and reporting of outbound deliveries.
Provides administrative support for the Distribution Manager and shipping Manager.
Provides support in reporting, researching and resolving issues that occur in the interface between host system or EWM SAP system in timely manner.
Directs and develops department’s clerk and leads.
Attendance and disciplinary actions.
Managing project functions and business operational strategies. (Super User).
Coordinating picking schedule.
Supervising and guiding staff towards maximum Performance, Termination and Hiring.
Verify the Inventory Computations by comparing them to physical counts of stock and investigate discrepancies or adjust errors.