Edgardo Agosto
Renton
Summary
Safety-minded Picker with experience working in busy warehouse environments. Unafraid of hard work, hot or cold conditions or heavy lifting. Punctual and responsible with great quality control and order review skills.
Aware Bouncer manages extreme circumstances such as fighting and unruly intoxicated individuals. Remains calm and stands for extended periods of time. Adept at handling circumstances and formulating quick judgments. Excellent problem-solving skills required to handle disagreements.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.
Experienced with orchestrating engaging and interactive game environments, enhancing player experiences through dynamic storytelling. Utilizes strategic planning and conflict resolution to maintain game flow and player satisfaction. Strong understanding of narrative development and team coordination to ensure compelling and cohesive gameplay.
Overview
7
7
years of professional experience
Work History
Game Master
Surelock
10.2023 - Current
- Explained company policies, game rules and safety requirements.
- Kept game and party rooms clean and neat for next guests.
- Communicated clearly and on-time to share clues and direct game actions.
- Watched guests closely to maintain current understanding of gameplay.
- Boosted customer satisfaction by effectively addressing and resolving in-game issues and disputes.
- Educated new players on game rules, mechanics, and strategies, enabling them to fully enjoy their gaming experience.
Security
Axis Security
06.2023 - Current
- Improved client satisfaction ratings by delivering top-notch assistance in navigating event venues safely and efficiently.
- Maintained a secure perimeter by performing regular patrols and addressing any potential vulnerabilities promptly.
- Promoted positive relationships between venue staff, vendors, performers, and patrons by maintaining open lines of communication and addressing concerns promptly.
- Ensured crowd safety by effectively implementing and monitoring entry procedures and access control points.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Bartender /Lead Barback
Meyer2Meyer
10.2022 - 11.2023
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Assisted with inventorying beverage stock and bar supplies.
Warehouse Picker
Amazon
11.2020 - 03.2023
- Reported damaged products or safety hazards to immediate supervisor.
- Pulled merchandise to fulfill orders to specification.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Picked products by matching numbers and product descriptions
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Responded to advanced issues with professional and relationship-focused approach.
- Advised on business operations and risk mitigation strategies.
- Supported special projects upon request from department manager.
- Completed troubleshooting services to identify issue root cause, process problems and complete installation upgrades.
- Transported materials and pallets between areas.
- Informed upper management or department heads of items loaded or problems encountered.
- Completed or assisted with difficult or skilled tasks.
- Inspected equipment for wear, specifications adherence and issues.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Bouncer
Neighbors & Associates
06.2019 - 11.2020
- Resolved conflicts and restrained patrons from getting into fights.
- Administered crowd control and broke up disturbances without appearing threatening or intimidating.
- Confirmed people were not visibly intoxicated prior to entering premises.
- Demonstrated awareness of liability issues and law by confirming legal drinking age and discontinuing service to intoxicated guests.
- Verified IDs for legal age prior to admission into premises.
- Refused admission to known troublemakers.
- Guarded, patrolled and monitored premises to prevent theft, violence or infractions of venue rules.
- Inspected each person to check for weapons or contraband before entering premises.
- Patrolled crowds during events to preserve order and promote security.
- Provided friendly and professional assistance to employees, visitors and customers.
- Searched bags manually to identify prohibited items and contraband.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Line Cook/ Expo Food Runner
Hops N Drops
02.2018 - 10.2020
- Cooked multiple orders simultaneously during busy periods.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Kept stations stocked and ready for use to maximize productivity.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
- Followed proper food handling methods and maintained correct temperature of food products.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Grilled and deep fried various foods from meats to potatoes.
- Set up and performed initial prep work for soups, sauces and salads.
- Adhered to portion controls and presentation specifications.
- Washed and peeled ingredients to prepare for different meals and recipes.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Prepped garnishes to reduce wait times during lunch and dinner rush.
- Assisted servers in setting up tables for guests.
- Responded promptly to customer inquiries and requests for additional items or services.
- Ensured that all orders were correct before leaving the kitchen area.
- Ensured compliance with health code regulations related to food storage temperatures.
- Delivered food to guests in a timely manner while following safety protocols.
- Provided assistance with clearing plates from tables after meals were completed.
- Checked all dishes before delivering them to ensure quality standards were met.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Supported serving staff in delivering accurate and well-presented food orders.
Education
High School Diploma -
Alpha Omega
06.2013
Skills
- Picking and Processing
- Product Identification
- Warehouse Organization
- Storage Organization
- Motivated Team Player
- Adaptive Team Player
- Teamwork and Collaboration
- Cleaning Procedures
- Quick Learner
- Equipment Maintenance
- Heavy Lifting
- Crowd Management
- Identity Verification
- Building Security
- Vigilant and Watchful
- Active Listening
- De-Escalation Techniques
- Honest and Dependable
- Food Safety
- Kitchen Station Setup
- Kitchen Organization
- Ingredient Stocking
- Professional Attitude
- Attention to Detail
- Effective Prioritization
- Cleaning and Organization
- Food Allergen Safety
- Portioning
- Kitchen Support
- Server Support
- Strong Work Ethic
- Storytelling expertise
- Customer relations
- Customer service expertise
- Basic repair skills
Languages
Spanish
Limited Working
Timeline
Game Master
Surelock
10.2023 - Current
Security
Axis Security
06.2023 - Current
Bartender /Lead Barback
Meyer2Meyer
10.2022 - 11.2023
Warehouse Picker
Amazon
11.2020 - 03.2023
Bouncer
Neighbors & Associates
06.2019 - 11.2020
Line Cook/ Expo Food Runner
Hops N Drops
02.2018 - 10.2020
High School Diploma -
Alpha Omega
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