Edgardo Cabral Jr
Los Angeles,CA
Summary
Proven Audio Visual Technician and Server with a track record of enhancing live event performance and ensuring customer satisfaction at PSAV Presentation Services and Emmy's Spaghetti Shack. Expert in AV issue resolution and client communication, consistently delivering seamless experiences and fostering positive customer relationships. Demonstrates an excellent work ethic and results-driven approach, with a knack for timely problem-solving and equipment testing.
Overview
10
10
years of professional experience
Work History
Server
Emmy's Spaghetti Shack
10.2022 - 07.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Checked guests' identification before serving alcoholic beverages.
Audio Visual Technician
PSAV Presentation Services
08.2016 - 02.2020
- Set up projectors, laptops and microphones for live presentations.
- Tested and calibrated audio and visual equipment to verify proper operation.
- Executed client consultations to determine audio-visual needs for events.
- Monitored and adjusted sound and lighting levels to optimize live event performance.
- Provided technical support to event staff and presenters, reducing technical issues and delays.
- Programmed and operated audio-visual equipment to support seamless live events.
Bartender
City Beer Store
05.2014 - 10.2017
- Obtained cash bank and stocked service bar to prepare for operation.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Followed strict recipes and drink measurements to minimize product used.
Education
Bachelor of Science - Audio Production
Art Institute of California
San Francisco06.2016
Skills
- Client Communication
- Excellent work ethic
- Results-Driven
- Sales Techniques
- Hospitality service expertise
- Professional Appearance
Timeline
Server
Emmy's Spaghetti Shack
10.2022 - 07.2024
Audio Visual Technician
PSAV Presentation Services
08.2016 - 02.2020
Bartender
City Beer Store
05.2014 - 10.2017
Bachelor of Science - Audio Production
Art Institute of California
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