Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Edgardo Cortez

Santee,CA

Summary

Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic. Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs. Punctual Driver with unprecedented talents in truck operations, loading and unloading and route coordination. Experience in operating and driving various trucks to transport goods and materials. Committed to ensuring delivery within specified timeframes. Transportation professional dedicated to delivering packages on time and in perfect condition. Offering excellent interpersonal and time management skills. Seasoned Driver with safe driving record and positive attitude. Highly effective and skilled at determining best routes. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

18
18
years of professional experience

Work History

Driver

Uber
08.2023 - 08.2023
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Security Supervisor

Gobierno Del Estado Sonora
03.2008 - 02.2019
  • Recorded incident reports with detailed accounts of occurrences.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Monitored and approved access control systems for accessibility to authorized personnel.
  • Coordinated with security personnel or other departments to establish safety of visitors and staff.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
  • Collaborated with management to develop security policies and procedures.
  • Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
  • Developed and implemented strategies to prevent and respond to security incidents.
  • Conducted background checks of employees and visitors to verify clean character records and establish security compliance.
  • Responded swiftly to security incidents and effectively resolved security issues.
  • Kept team compliant with security protocols and appearance standards.
  • Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
  • Supervised team of [Number] security personnel during shift.
  • Monitored and maintained CCTV and access control systems to protect personnel and assets.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
  • Managed security policies and procedures to promote safety and security of personnel and assets.
  • Developed and maintained emergency response plans to promote fast and effective action during crises.
  • Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
  • Delivered regular security awareness programs to educate personnel on security measures and protocols.
  • Implemented comprehensive security plans to provide highest levels of protection for facilities.
  • Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
  • Established and maintained close working relationships with local law enforcement officers.
  • Cultivated relationships with external security vendors to make additional security resources available if necessary.
  • Coordinated protective service operations with other emergency response agencies.
  • Coordinated with IT personnel regarding security of digital assets and information systems.
  • Determined security budgets and identified opportunities to optimize resource utilization.

Operations Supervisor

Settepi
05.2005 - 08.2010
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Motivated and trained employees to maximize team productivity.
  • Managed internal operational standards and productivity targets.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Compiled training materials for new employees and tracked skill development.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Analyzed department metrics and performance and reported findings to management.
  • Conducted root cause analysis in deficient areas to identify and resolve issues.
  • Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
  • Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
  • Collected customer feedback and made business adjustments to improve retention and satisfaction.
  • Negotiated with distributors to find quality products and best prices.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Kept high average of performance evaluations.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Completed bi-weekly payroll for [Number] employees.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Interceded between employees during arguments and diffused tense situations.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Monitored front areas so that questions could be promptly addressed.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Trained team members on new hotel services and products to support promotional efforts.
  • Organized spaces, materials and catering support for internal and client-focused meetings.

Education

High School Diploma -

Continental Academy
Miami, FL

Skills

  • Route Management
  • Order Picking and Processing
  • Mulching Gardens
  • GPS and Route Planning
  • Logging Information
  • Fuel Efficiency
  • Staff Development
  • Passenger and Cargo Transport
  • Equipment Monitoring
  • Drivers Daily Log (DLL)
  • Personnel Engagement
  • Customer Service
  • Car Parking
  • Route Logs

Languages

Spanish
Native or Bilingual

Timeline

Driver

Uber
08.2023 - 08.2023

Security Supervisor

Gobierno Del Estado Sonora
03.2008 - 02.2019

Operations Supervisor

Settepi
05.2005 - 08.2010

High School Diploma -

Continental Academy

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Edgardo Cortez