Edgardo Cruz
Gulf Breeze,FL
Summary
An attentive, reliable and self motivated individual seeking an opportunity to demonstrate skills learned with excellent communication and good judgment.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Publix
10.2022 - 08.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Crew Member
Dunkin Donuts
06.2022 - 09.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
Gas Station Attendant
Exxon Gas Station
11.2021 - 02.2022
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Checked customer identification for alcohol, cigarette and lottery sales.
- Stocked, tagged and displayed merchandise as required.
- Opening/closing the store.
- Performing transactions for retail and food products as well as fuel.
- Keep the facility clean: from the bathrooms to the gas pumps.
Education
Associate of Science - Chemistry
Pensacola State College
Pensacola, FL05.2025
Bachelor of Science - Geology
University of Puerto Rico - Mayaguez
Mayaguez, PR05.2018
High School Diploma -
San Antonio College
Humacao, PR05.2015
Skills
- Languages: English and Spanish
- Customer service
- Hard worker
- Active listening
- Interpersonal skills
- Product and Service Sales
- Exceptional Customer Service
- Cash register operation
Timeline
Customer Service Cashier
Publix
10.2022 - 08.2023
Crew Member
Dunkin Donuts
06.2022 - 09.2022
Gas Station Attendant
Exxon Gas Station
11.2021 - 02.2022
Associate of Science - Chemistry
Pensacola State College
Bachelor of Science - Geology
University of Puerto Rico - Mayaguez
High School Diploma -
San Antonio College
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