Edgardo Guzman
Byron
Summary
Throughout my past work endeavor's I was able to gain many past work experiences that led me to current and hopefully more future management positions. As a young teen working in a fast paced food industry that transitioned to a management role, I was able to learn many useful skills such as communication, leadership, and how to put my reliability and dependable nature to use. With years of management experience, through hard work and discipline, I effectively helped my colleagues, the guests and the higher ups of the Mcdonald's business by reacting quickly and efficiently in all situations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
School Bus Driver
Student Transportation of America, STA
02.2023 - Current
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive and safe environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
School Bus Monitor
Student Transportation of America, STA
10.2022 - Current
- Assisted in maintaining an orderly and safe environment for students while traveling to and from school.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Ensured timely pick-up and drop-off of students by effectively communicating with the bus driver regarding route changes or adjustments.
- Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
Department Manager
McDonald's Fast Food Restaurant
04.2017 - Current
- Developed leadership skills among team members to promote internal advancement.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
Security Guard
Genesee Community College Campus Safety
10.2020 - 05.2022
- Responded to alarms and emergencies to maintain order and safety.
- Collaborated with local law enforcement when necessary to enhance security measures.
- Inspected and secured entry points to prevent unauthorized access.
- Documented daily activities and observations to maintain accurate records.
- Conducted regular patrols to deter and detect any suspicious activities.
- Reported incidents and hazards to management for appropriate action.
Education
Associate of Applied Science - Criminal Justice
Genesee Community College
Batavia05-2022
Skills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Safe driving Practices
- Customer service
- Team leadership
Certification
- Mandated Reporter
- CPR/First Aid/AED Certified
- Servsafe Certified
Languages
English
Full Professional
Spanish
Professional Working
Timeline
School Bus Driver
Student Transportation of America, STA
02.2023 - Current
School Bus Monitor
Student Transportation of America, STA
10.2022 - Current
Security Guard
Genesee Community College Campus Safety
10.2020 - 05.2022
Department Manager
McDonald's Fast Food Restaurant
04.2017 - Current
- Mandated Reporter
- CPR/First Aid/AED Certified
- Servsafe Certified
Associate of Applied Science - Criminal Justice
Genesee Community College
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