Edgardo Mercado
584 Roosevelt St. Trenton,NJ
Summary
Strong analytical skills-focus on problems resolution, able to work independently as a member of a team. Active listener, organized & self-motivated, open-minded. Technologically inclined, able to multitask, reliable and able to manage time effectively. Bilingual, speak and write Spanish & English. Reliable transportation.
Experienced Warehouse Floor Supervisor with a focus on managing and coordinating warehouse operations. Skills include inventory control, team leadership, and quality assurance, ensuring smooth and efficient operation of warehousing activities. Demonstrated ability to foster productive workplace culture through effective communication and conflict resolution. Have positively influenced operational efficiency in previous roles.
Overview
2
2
years of professional experience
Work History
Warehouse Floor Supervisor
Reliable Healthcare logistics
Dayton, NJ
05.2023 - 11.2024
- Participated in meetings related to company goals or objectives set by management.
- Communicated regularly with customers regarding order status updates or any changes in delivery schedules.
- Administered disciplinary actions when necessary; documented employee warnings and other corrective measures taken.
- Directed the loading and unloading of shipments from trucks and containers, ensuring accuracy in inventory control.
- Evaluated existing processes and developed plans for streamlining workflow.
- Resolved issues with suppliers regarding product quality or delivery delays.
- Resolved conflicts between employees in a professional manner.
- Reviewed shipment documents for accuracy prior to releasing products for delivery.
- Monitored employees' performance on the warehouse floor to ensure safety regulations were met.
- Ensured that all equipment was properly maintained; scheduled regular maintenance checks as needed.
- Presented and explained work orders to team.
- Checked loaded materials compared to work orders for correctness.
- Prepared and led staff training and instruction.
- Monitored workers and reviewed completed work for proper performance.
- Assessed job sites to determine work needed.
- Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
- Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
- Operated forklifts to fill or empty overhead spaces.
- Generated warehouse shipping documents, packing lists and invoices.
- Trained new staff members on warehouse policies, procedures, and safety guidelines.
Education
High School Diploma -
Juan A. De Arizmendi
Quebradillas,PR05-2000
Some College (No Degree) - Business Administration
Interamerican College
Arecibo,PRSkills
- Boxing and Labeling
- Workload priorities
- RF scanning devices
- Merchandise and training
- Quality Control
- Inventory Replenishment
- Inventory tracking
- Safety methods
- Shipping oversight
- Loading and Unloading
- Team Leader
- Inventory control
- Forklift operation
- Shipping documentation
- Customer communication
- Team leadership
- Employee training
- Performance monitoring
- Problem resolution
- Staff supervision
- Goal setting
- Warehouse operations
- Loading and unloading
- Shipping and receiving
- Billing and invoicing
- Operations planning
- Floor space maximization
- Verbal and written communication
- Order picking and processing
- Supplies inventory
- Proficient in [software]
- Employee team supervision
- Space planning
- Safety standards
- Unpacking merchandise
- Customer care
- Inventory and stocking
- Planning production
- Performance evaluations
Timeline
Warehouse Floor Supervisor
Reliable Healthcare logistics
05.2023 - 11.2024
High School Diploma -
Juan A. De Arizmendi
Some College (No Degree) - Business Administration
Interamerican College