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Edgardo Quinones Feliciano
Senior Talent Acquisition Manager
Plainfield,New Jersey
Summary
Strategic and detail-oriented leader with 15 years of experience in applying and interpreting complex regulations and procedures in a federal environment. Proven ability to analyze evidence, determine eligibility, and adjudicate complex cases in high-volume settings. Expertise in utilizing data processing systems to manage case files, ensure compliance, and communicate decisions. Seeking to leverage extensive experience in military human resources and talent management to serve veterans as a Veterans Service Representative.
Overview
15
15
years of professional experience
1
1
Certification
8
8
years of post-secondary education
Work History
Senior Talent Acquisition Lead & Onboarding Manager
U.S. Army Recruiting Battalion
New York, USA
08.2023 - Current
- Made determinations on candidate eligibility by interpreting and applying complex federal laws, regulations, and procedures, ensuring 100% compliance with strict guidelines.
- Analyzed and adjudicated over 1,820 applicant cases, gathering and evaluating evidence to determine qualifications and authorize final contracts.
- Utilized various electronic data processing systems to input and track case data, manage workflows, and generate correspondence for applicants and internal agencies.
- Streamlined case processing workflows, reducing average processing time from 45 to 10 days and significantly decreasing procedural errors and policy violations.
Senior HR Manager & Employee Relations Director
U.S. Army Recruiting Company
Brooklyn, USA
12.2019 - 08.2023
- Interpreted and applied federal and organizational laws and procedures in all facets of employee welfare, conflict resolution, and policy enforcement to ensure fair and consistent outcomes.
- Gathered and analyzed evidence to address and resolve complex personnel issues, preparing correspondence and documentation to support case decisions.
- Conducted interviews and provided counsel to explain benefits, career progression, and organizational programs to service members and their families.
- Directed a 42-member team responsible for case management and eligibility determination, achieving 100% of the organization's mission for three consecutive years.
Talent Acquisition Branch Manager
U.S. Army Recruiting Command
Baltimore, USA
12.2015 - 12.2019
- Determined eligibility for highly specialized career paths by leading selection boards, applying rigorous qualification standards to interpret medical, legal, and educational documentation.
- Gathered, sourced, and analyzed evidence from thousands of applicants to build comprehensive case files for adjudication.
- Utilized multiple HR information systems to track applicant data, analyze key performance indicators (KPIs), and ensure effective management of administrative, background, and medical screening processes.
- Explained complex program decisions and qualification standards to candidates and representatives, ensuring a clear understanding of the reasoning and outcomes.
Talent Acquisition Specialist
US Army
Manassas, Virginia
01.2012 - 11.2015
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for company.
- Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
- Sourced and screened candidates for various roles for national security and worked with hiring managers to coordinate interviews, offers, and onboarding.
Education
Master of Business Administration (MBA) - Accounting
Strayer University
Washington, D.C. 01.2022 - Current
Bachelor of Business Administration - Accounting
Bayamon Central University
Bayamon, PR 01.2011 - 12.2014
Skills
- Talent acquisition
- HR information systems (HRIS)
- Customer and stakeholder service
- Workplace Culture Development
- Decision making and problem solving
- Attention to detail and integrity
- Claims adjudication and analysis
- Legal interpretation
- Data analysis and evidence evaluation
- Eligibility determination
- Federal benefits administration
Timeline
Senior Talent Acquisition Lead & Onboarding Manager
U.S. Army Recruiting Battalion
08.2023 - Current
Master of Business Administration (MBA) - Accounting
Strayer University
01.2022 - Current
Senior HR Manager & Employee Relations Director
U.S. Army Recruiting Company
12.2019 - 08.2023
Talent Acquisition Branch Manager
U.S. Army Recruiting Command
12.2015 - 12.2019
Talent Acquisition Specialist
US Army
01.2012 - 11.2015
Bachelor of Business Administration - Accounting
Bayamon Central University
01.2011 - 12.2014
Languages
- English, Full Professional Proficiency
- Spanish, Native / Bilingual Proficiency
Professional Development And Certifications
- Executive Leadership Training, Master Leader Course, 2020
- HR & Operations Management, Recruiting Company Commander / First Sergeant Course, 2019
- Talent Acquisition Specialties, Guidance Counselor Operations Course, 2017
- Senior Leader Course, 2012
- Army Recruiter Course, 2008
Personal Information
Citizenship: U.S. Citizen