Edgardo Quinones Feliciano
Plainfield
Summary
Senior Guidance Counselor and Talent Acquisition Lead with U.S. Army, known for reducing medical processing times and attaining top national rankings. Proficient in federal staffing authorities and adept at resolving complex HR issues, resulting in substantial enlistment growth. Focused on fostering leadership and mentorship within teams while ensuring excellence in talent acquisition and strategic planning.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Guidance Counselor / Talent Acquisition Lead (MSG)
U.S. Army Recruiting Battalion
New York
01.2023 - Current
- Served as the lead technical expert for a high-volume processing station, applying staffing authorities to slash medical processing times from 45 days to 10 days and reduce administrative errors by 25%.
- Oversaw the successful enlistment of 1,820 applicants, directly driving the battalion to a #1 ranking within the brigade and a top 10% ranking nationally (YTD FY24).
- Resolved complex HR issues by rigorously enforcing protocol, achieving a 90% reduction in recruiter improprieties and ensuring the highest standards of force integrity.
- Achieved the U.S. Army's highest recruiting honor, the Glen E. Morrell Award, for exemplifying excellence and professional stewardship in talent acquisition.
First Sergeant / Senior Recruiting Manager (1SG)
U.S. Army Recruiting Company
Brooklyn
01.2019 - 01.2023
- Led a 42-member recruiting company to become the #1-ranked team out of 241 companies in the nation, earning an invitation to the Pentagon and personal recognition from the Army Chief of Staff.
- Increased new contracts by 69 enlistments over the previous period, the highest growth in the battalion—and improved future-hire retention rates to a near-perfect 96%.
- Identified and recommended HR interventions to resolve complex personnel issues, fostering a positive climate that increased packet submission accuracy from 56% to 70%.
- Functioned as a key advisor to senior leadership, providing strategic recommendations that led the battalion to achieve 100% of its mission for three consecutive years (FY20, FY21, FY22).
- Spearheaded a professional development program that resulted in 15 team members enrolling in college, six completing bachelor's degrees, and ten attending advanced career courses.
Recruiter / Station Commander (SFC)
U.S. Army Recruiting Command
Baltimore
01.2008 - 01.2019
- Commanded a recruiting station and expertly managed full-cycle recruitment, leading the team to achieve its quarterly mission for the first time in over six years.
- Mentored and developed six junior managers, exemplifying the HR profession and directly contributing to a 19% increase in organizational production.
- Utilized various HR information systems to track applicant data, analyze production indicators, and process administrative, moral, and medical waivers.
- Applied qualification standards to spearhead two Officer Candidate selection boards, resulting in a 54% selection rate.
Education
Master of Business Administration - Coursework
Strayer University
Washington, D.C.Bachelor of Business Administration - Major in Accounting
Bayamon Central University
Bayamon, PRSkills
- Federal staffing authorities
- Talent acquisition strategy
- HR information systems
- Complex HR problem resolution
- Full-cycle recruiting
- Applicant qualification standards
- High-volume applicant processing
- Leadership and mentorship
- Performance analysis
- Strategic planning and execution
- Regulatory compliance
- Training and development
Certification
- Master Leader Course, 2020
- Recruiting Company Commander / First Sergeant Course, 2019
- Senior Leader Course (SLC), 2012
- Guidance Counselor Operations Course, 2017
- Army Recruiter Course, 2008
Languages
Spanish
Full Professional
Timeline
Senior Guidance Counselor / Talent Acquisition Lead (MSG)
U.S. Army Recruiting Battalion
01.2023 - Current
First Sergeant / Senior Recruiting Manager (1SG)
U.S. Army Recruiting Company
01.2019 - 01.2023
Recruiter / Station Commander (SFC)
U.S. Army Recruiting Command
01.2008 - 01.2019
Master of Business Administration - Coursework
Strayer University
Bachelor of Business Administration - Major in Accounting
Bayamon Central University