Edgardo Rivas Herrera
Aspiring Cybersecurity Analyst
Irving,TX
Summary
Bilingual and technically skilled professional transitioning into cybersecurity, with 8+ years of hands-on experience in automotive diagnostics, electrical systems, and customer-focused service. Currently pursuing a degree in Industrial and Systems Engineering. Known for strong troubleshooting skills, precision, and adaptability in complex systems. Eager to apply analytical thinking and technical expertise to protect digital infrastructure and support secure technology environments.
Overview
9
9
years of professional experience
2027
2027
years of post-secondary education
2
2
Languages
Work History
Mobile Mechanic / Equipment Maintenance Technician
Self-employed
06.2024 - Current
- Perform vehicle diagnostics and repairs using advanced scanner tools and mobile equipment.
- Manage service scheduling, client communication, and vehicle inspection documentation.
Automotive Technician
Empire Automotive Services
05.2023 - 05.2024
- Diagnosed complex mechanical/electrical issues; reduced average repair time by 15%.
- Advised customers on vehicle safety and maintenance, improving satisfaction scores.
- Maintained strict compliance with safety protocols and service documentation.
Vehicle Appraiser
Alemania Motors, S.A. de C.V.
02.2020 - 04.2023
- Assessed mechanical and cosmetic conditions to determine accurate market value.
- Communicated findings clearly with clients and sales teams.
Sales Consultant (Volkswagen & SEAT)
01.2016 - 01.2020
- Matched clients with vehicles based on technical and lifestyle needs.
- Delivered persuasive product demonstrations and ensured post-sale follow-up.
Education
Bachelor’s - Industrial and Systems Engineering
Tecnológico de Monterrey
Skills
- Technical Troubleshooting & Diagnostics
- Electrical Systems & Sensor Analysis
- Preventive Maintenance Procedures
- OBD-II & Advanced Scanner Software
- Root Cause Analysis
- Customer Support & Communication
- Time Management & Task Prioritization
Timeline
Mobile Mechanic / Equipment Maintenance Technician
Self-employed
06.2024 - Current
Automotive Technician
Empire Automotive Services
05.2023 - 05.2024
Vehicle Appraiser
Alemania Motors, S.A. de C.V.
02.2020 - 04.2023
Sales Consultant (Volkswagen & SEAT)
01.2016 - 01.2020
Bachelor’s - Industrial and Systems Engineering
Tecnológico de Monterrey
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