Edgardo Tafoya
Windsor,CA
Summary
Accomplished business owner and supervisor with a proven track record at Tafoya Window Coverings, enhancing customer satisfaction and team productivity through expert relationship building and effective communication. Skilled in small business operations and construction, adept at driving growth and mentoring teams for career development. I work hard and I am very motivated.
Overview
17
17
years of professional experience
Work History
Owner
Edgardo Tafoya
01.2019 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
Supervisor
Tafoya Window Coverings
01.2011 - 01.2019
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Canvas Fabricator
Gianola Canvas
01.2008 - 01.2011
Education
High School -
Montgomery High School
Santa Rosa, CASkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Construction
Timeline
Owner
Edgardo Tafoya
01.2019 - Current
Supervisor
Tafoya Window Coverings
01.2011 - 01.2019
Canvas Fabricator
Gianola Canvas
01.2008 - 01.2011
High School -
Montgomery High School
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