Edgardo Algarin-Lopez PERNER: 01713035
Davenport,FL
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Host / Foreperson
The Walt Disney Company
02.2023 - Current
- Display clear and concise verbal and written messages that facilitate mutual understanding and positive relationship with wide variety of external and internal partners
- Use good judgment in decision making, and integrity in assisting with medical incidents and assist Guest and Cast Members during safety & emergency situations
- Prolonged standing to perform and maintain crowd control during peak operational hours
- Display conflict resolution skills while balancing importance of providing excellent Guest Service
- Document security concerns communicated with security leaders, and complete detailed documentation of findings in computer based reports
- Screened individuals and prevented passage of prohibited articles into restricted areas
- Operate security vehicle or pargo for property surveillance
Dispatch Operator
SeaWorld Parks & Entertainment
07.2021 - 02.2023
- Assisted to investigations by monitoring and pulling CCTV footage and validate entry into secure areas
- Dispatched services, simultaneously listen and enter data from retrieved information
- Telecommunication navigating and communicating through radio signals and codes
- Directed emergencies throughout all park departments
- Enhanced communication by directing and answering calls, phones and radios
- Maintained confidentiality of guest, ambassadors and company
Aquatics Assistant-Supervisor/Training Specialist
SeaWorld Parks & Entertainment, Inc.
07.2021 - 02.2023
- Knowledge in reporting systems to Managers on duty, accident reports and audits log
- Maintained surveillance of parks guest and ambassador, respond to emergencies and non-emergencies incidents as needed
- Maintained rapport with multiple levels of leadership and other lines of business
- Prioritized incoming emergencies, non-emergencies situations, determined need for escalation
- Created schedules rotations for ambassadors to maintain staffed operations efficiently
- Communicated with guest and implemented water-park safety guidelines, and respond to any park-wide emergencies
- Recorded and tracked performance metrics of each ambassadors
Veterinary Technician
VCA Animal Hospital
02.2020 - 08.2020
- Observed behavior and condition of animal
- Provided nursing care or emergency first aid to recovering or injured animals
- Bathe animals, clip nails or claws, and brush or cut animals’ hair
- Restrained animals during exam or procedures to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors which includes handling cleaning chemicals and supplies
- Take x rays and collect and perform laboratory tests, such as urinalyses and blood counts
- Administered medications to animals in treatment and documented changes in condition.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Education
Certification - Wellness, Behavior Change Specialization
National Academy of Sports Medicine
San Francisco, CACurrent
High School Diploma -
Metas High School
Isabella, PRSkills
Leadership
Senior lifeguard 2019-2021
OJT Training specialist 2019-2021
Training Assistant supervisor 2021
Control Center Coordinator 2021
General Operational Procedures facilitator 2021
Monthly In-service training coordinator 2021-2022
Two Years of management in aquatics and control center 2021-2023
Security Foreperson 2023-Current
Personal
Bilingual in English and Spanish both oral communications and written Detailed oriented
Proficient in computer functions including Excel and Microsoft software Extensive knowledge in problem solving and safety procedures
Certification
Lifeguard Instructor, CPR, First Aid, AED, American Red Cross
Timeline
Security Host / Foreperson
The Walt Disney Company
02.2023 - Current
Dispatch Operator
SeaWorld Parks & Entertainment
07.2021 - 02.2023
Aquatics Assistant-Supervisor/Training Specialist
SeaWorld Parks & Entertainment, Inc.
07.2021 - 02.2023
Lifeguard Instructor, CPR, First Aid, AED, American Red Cross
02-2021
Veterinary Technician
VCA Animal Hospital
02.2020 - 08.2020
Certification - Wellness, Behavior Change Specialization
National Academy of Sports Medicine
High School Diploma -
Metas High School
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