Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Websites
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Edgar Garcia

Bensenville,IL

Summary

Software Engineer Intern dedicated to improving skills through hands-on learning and development work. Proficient in mobile and desktop development environments. Adept at using JavaScript and other programming languages to produce clean code. Well-organized and collaborative team player with strong communication and analytical abilities.

Overview

3
3
years of professional experience

Work History

Software Engineer Intern

JP Morgan Chase & Co.
06.2023 - Current
  • Worked with developers to identify and remove software bugs.
  • Partnered with team members to learn best practices in software design.
  • Wrote clear, clean code for various projects.
  • Sat in on design team and planning meetings.
  • Prioritized tasks and completed in order of importance

IT Support Specialist 2

Avalon Risk Management
01.2023 - 05.2023
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Assisted Business Analysts and IT Director with all support needs.
  • Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.

Tech/Application Support Specialist

Automatic Data Processing, ADP
09.2022 - 01.2023
  • Interfaced with customers and developers to diagnose problems and implement configuration requirements and solutions.
  • Analyzed and troubleshot integration issues related to system configuration, data, maps and workflows.
  • Monitor the status of connections that have been moved to a production status
  • Investigate and resolve issues/bugs with existing code
  • Test connections to ensure accuracy of transmission of data

Information Technology Analyst

Randstad Technologies, LLC
01.2021 - 09.2022
  • Troubleshoot/diagnose/resolve incidents through use of experience, available documentation and tools
  • Over the phone assistance with setting up monitors, printers and other devices.
  • Triage outage assessed as being critical/high priority and follow procedures to escalate incidents with Tactical Response Unit team
  • Educated users on Microsoft Office and assisted with application configuration errors
  • Maintain effective communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested.

Education

Bachelor of Science - Computer Science

Northeastern Illinois University
Chicago, IL
12.2023

Skills

  • API Design
  • Design Procedures
  • Debugging and Troubleshooting
  • Golang (GO) & Java
  • Active Directory

Affiliations

Software Engineering Lead at Google Developer Student Club, Northeastern Illinois University


Timeline

Software Engineer Intern

JP Morgan Chase & Co.
06.2023 - Current

IT Support Specialist 2

Avalon Risk Management
01.2023 - 05.2023

Tech/Application Support Specialist

Automatic Data Processing, ADP
09.2022 - 01.2023

Information Technology Analyst

Randstad Technologies, LLC
01.2021 - 09.2022

Bachelor of Science - Computer Science

Northeastern Illinois University

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Edgar Garcia