Edgar Javier Luque Malvido

• Served food and beverages promptly with focused attention to customer needs.
• Maintained clean and organized dining areas to uphold venue hygiene standards.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
• Managed time to juggle multiple tasks simultaneously with ease.
• Followed recipes and chef instructions to prepare food correctly.
• Plated and presented food following chef requirements.

• Maintained professional relationships with shippers, receivers, and drivers to increase trust, reliability, and rapport.

• Provided customers with information on products and services. • Managed conflict resolutions with customers, drivers, and other personnel to encourage professional relationships and promote respect.

• Directed dispatching, routing, and tracking of 15 fleet vehicles per day.

• Provided direction and guidance to internal teams in order to achieve targets.

• Prepared annual budgets with controls to prevent overages.

• Mediated contracts with outside providers to bolster customer service and reduce costs.

• Responded to customer requests for products, services, and company information.

• Utilized customer service software to manage interactions and track customer satisfaction.