Eric Herrera
Monroe,OR
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Victra
03.2023 - Current
- Created a sales driven focus on new and existing Verizon cellular products, including new line and upgrade promotions, internet, and business assistance.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
Spark Delivery Driver
Spark
03.2021 - 03.2023
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Retail Store Manager
Connect Wireless
01.2018 - 03.2021
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
Education
High School Diploma -
South Albany High School
Albany, Oregon06.2010
Skills
- Field Support
- Corrective Actions
- Team Monitoring
- Task Monitoring
- Team-Building Exercises
- Team Member Motivation
- POS Transactions
- Image Editing
Timeline
Retail Sales Associate
Victra
03.2023 - Current
Spark Delivery Driver
Spark
03.2021 - 03.2023
Retail Store Manager
Connect Wireless
01.2018 - 03.2021
High School Diploma -
South Albany High School
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