Edher Omar Quiroz Arriaga
Fullerton,CA
Summary
Dynamic security professional with proven expertise in risk assessment and staff supervision honed at CSC Security. Excelled in fostering team collaboration and enhancing workplace safety, achieving a significant reduction in incident response times. Skilled in CCTV monitoring and conflict resolution, demonstrating adaptability and a professional demeanor to ensure optimal security solutions.
Overview
13
13
years of professional experience
Work History
Guard Supervisor
CSC Security
10.2021 - Current
- Reduced response times to incidents by developing clear procedures and guidelines for staff to follow in emergency situations.
- Ensured optimal security coverage by effectively managing guard shifts.
- Recruited top talent for the organization by thoroughly interviewing candidates and selecting those best suited for the role as guards or supervisors within the company.
- Established strong relationships with clients, building trust through open communication channels that enabled rapid resolution of concerns or issues arising from service delivery.
- Conducted thorough risk assessments for potential clients, identifying vulnerabilities and recommending appropriate security measures.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Circulated among visitors, patrons, and employees to preserve order and protect property.
- Trained security workers on site-specified procedures.
- Completed shift handover reports and debriefed next shift upon arrival.
- Recorded daily security occurrences in site assignment log.
- Managed security staff rotation for position coverage on breaks.
- Performed security investigations and reported findings to client management.
- Monitored and evaluated performance of security personnel and provided feedback to improve performance.
- Provided first-line support to shift workers during incidents and escalated situations as appropriate.
- Assessed electronic security systems and reported malfunctions.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe and secure environment by proactively addressing potential threats and incidents.
- Enhanced team performance by providing constructive feedback and fostering a supportive work environment.
- Conducted regular performance evaluations for staff members, establishing clear objectives and providing opportunities for professional growth within the company.
Guard
Ziings Bistro & Bar
09.2011 - Current
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
- Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
- Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Detected potential threats by closely observing behaviors, identifying suspicious activities, and promptly reporting incidents to supervisors or law enforcement.
- Collaborated with team members for seamless coordination, ensuring comprehensive coverage of all assigned areas.
- Maintained order during events with efficient crowd control techniques and clear communication with event staff.
- Provided exceptional customer service by addressing visitor questions or concerns in a friendly and professional manner.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Complied with all company policies, local laws, and regulations governing security guard duties.
- Circulated among visitors, patrons, and employees to preserve order and protect property.
- Resolved conflicts among visitors, maintaining peaceful atmosphere.
- Conducted security checks at entrances, ensuring unauthorized persons were prevented from entering facility.
- Maintained detailed logs of all security incidents, contributing to development of better prevention strategies.
- Trained new guards on security protocols, improving team efficiency and readiness.
- Coordinated with local law enforcement during incidents, facilitating swift resolution.
- Reported maintenance issues that could pose safety hazards, maintaining safe environment for all.
Assembly Line Worker
Kimco Staffing
08.2019 - 09.2022
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Followed protocols to enhance protection and maintain safe work environment.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Boxed, labeled, and transported items to support assembly operations.
- Followed outlined specifications to implement assembly plans.
Education
High School Diploma - General Studies
Anaheim High School
Anaheim, CA06.2006
Skills
- Workplace Safety
- Vehicle Inspection
- Access Control
- Security management
- Security equipment
- Patrol procedures
- Security camera monitoring
- Reporting skills
- Security Protocols
- De-Escalation Techniques
- Radio communication
- Visitor assistance
- Building checks
- Teamwork and Collaboration
- Problem-Solving
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Team Collaboration
- Active Listening
- Adaptability and Flexibility
- Effective Communication
- Conflict de-escalation
- Relationship Building
- Professional ethics
- Task Prioritization
- Crowd Control
- Conflict Resolution
- Goal Setting
- Risk Assessment
- Professionalism
- Quality Control
- Staff Supervision
- Continuous Improvement
- Threat Assessment
- Professional Demeanor
- Regulatory Compliance
Languages
English
Spanish
Timeline
Guard Supervisor
CSC Security
10.2021 - Current
Assembly Line Worker
Kimco Staffing
08.2019 - 09.2022
Guard
Ziings Bistro & Bar
09.2011 - Current
High School Diploma - General Studies
Anaheim High School
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