Edidiong Edet
Aubrey,U.S.
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Automated Logistical Specialist (92A)
United States Army
11.2020 - Current
- Manages monthly SSA recons, manual account records, posts receipts, and turn-ins and performs due-ins and due-outs accounting
- Corrects error and exception documents
- Establishes and keeps stock records such as material control, accounting, and supply reports
- Process inventories of PLL and bench stock reviews
- Supervised and managed warehouse functions pertaining to receipt, distribution, issue, and storage
- Proper management of hazardous material and preservation of supplies
- Received, ordered, and processed over a million dollars worth of military equipment and accurately recorded all parts
- Perform supply and quantitative data analysis functions.
Customer Service Representative II
TELvista Inc
08.2019 - 01.2020
- Answered incoming inquiries by phone, email, and instant message to customers
- Track and document inbound support requests and ensure proper notation of customers’ goods
- Used product information, multiple client tools, client-specific reference materials, scripting, advanced technical knowledge, customer service, and problem-solving skills to diagnose and solve customer problems.
Physical Therapist Technician
Edge Physical Therapy
01.2019 - 06.2019
- Assisted with patient prep before treatment, transferring, transporting, and positioning patients, and assisting during and after treatment as needed
- Set up and take down relevant equipment for Physical Therapist use during treatment sessions; Manage inventory and care for and maintain equipment
- Communicated with patients and their family members by answering patient questions and concerns, delivering information, and maintaining patient satisfaction.
Archivists
National Ranching Heritage Center
09.2017 - 08.2018
- Created and managed a system to maintain and preserve electronic records
- Coordinated with supervisors to research and conduct exhibits and workshops for the public
- Safeguarded records by creating films and digital copies
- Found and acquired new materials for the archive.
Customer Service Associate
Shoppers World
04.2015 - 08.2017
- Resolved problems by clarifying the customer’s complaint, expedited correction and adjustment forwarded and escalated inquiries to relevant individuals and departments
- Assisted in maintaining the back stock room and setting up merchandise displays on the sales floor
- Performed daily clean-ups by keeping the sales floor area clean and always organized.
Education
MBA - Business And Healthcare Administration
Texas Woman’s University
Dallas, TX08.2024
Automated Logistical Specialist Certified -
U.S. Army Quartermaster School
09.2021
B.S. Kinesiology, Health Profession Minor -
Texas Tech University
08.2018
Skills
- Leadership
- Strategic planning
- Communication
- Problem-solving
- Teamwork
- Attention to detail
- Procurement Support
- Quality Assurance
- Logistics Planning
- Shipping and Receiving
- Adaptability
- Time management
- Self-motivated
- GCSS-Army
- ACN
- File management
- Microsoft (outlook, excel, word & PowerPoint)
- Adobe Acrobat
- Accounting
- Challenge-driven
- Data entry
- Customer support
- Data cleaning
Certification
- Google: Ask Questions to Make Data-Driven Decisions certified
- Google: Prepare Data for Exploration certified
- Google: Foundations: Data, Data, Everywhere certified
- GCSS-Army (Global Combat Supply System -Army) certified
- CLS (Combat Life Saver) certified
- SAMS1-E Certified, United States Army combat service support that keeps track of all maintenance work orders and items that need to be replenished for unit readiness
- Six Sigma White Belt in Healthcare certified
- Institute For Healthcare Improvement certified in Basic Quality and Safety; Improvement capability, Patient Safety, Leadership, Person-And Family-Centered care, and Triple Aim for populations
Volunteer Experience
- Athletico Physical Therapy, Dallas, TX, 01/01/19, 06/30/19
- Pediatric Therapy Inc, Lubbock, TX, 05/01/18, 08/31/18
- Covenant Medical Center, Lubbock, TX, 09/01/17, 12/31/17
Timeline
Automated Logistical Specialist (92A)
United States Army
11.2020 - Current
Customer Service Representative II
TELvista Inc
08.2019 - 01.2020
Physical Therapist Technician
Edge Physical Therapy
01.2019 - 06.2019
Archivists
National Ranching Heritage Center
09.2017 - 08.2018
Customer Service Associate
Shoppers World
04.2015 - 08.2017
MBA - Business And Healthcare Administration
Texas Woman’s University
Automated Logistical Specialist Certified -
U.S. Army Quartermaster School
B.S. Kinesiology, Health Profession Minor -
Texas Tech University
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