Edie Albertson
Cheyenne,WY
Summary
To successfully use the knowledge and skills that I have acquired and specialized in over the past 19 years to succeed in an environment where professionalism and self-height can be successfully utilized in my career.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Manager
Fedex Ground
Cheyenne, WY
01.2022 - Current
- Management responsibilities include, but are not limited to: hiring, terminations, coaching, skills development, recognition and rewards, performance management and staff productivity. Manages employee relations issues, ensures training compliance is up to date and works to reduce employee turnover. Provides annual performance evaluations and meets with staff daily to review service levels and performance as well as to obtain operational feedback.
- Plans, organizes, staffs, directs and controls the day-to-day operations of the department; develops and implements policies and programs as necessary. Responsible for on-time deliveries, productivity levels, safety standards and facility upkeep. Leads employees by example and maintain best practices for the work environment.
- Develops and manages the department budget; ensures compliance and addresses variances and other budget concerns. Adhere to budget requirements and work towards meeting district, region, and company-wide goals. Adjust facility budget resource allocation and usage as needed, to maximize efficiency resources.
- Ensures adherences to all aspects of the contract and holds all Independent Contractors (IC) and Independent Service Providers (ISP) accountable to the operating agreement. Develops relationships with vendors to help resolve problems and serves as liaison between contractor and vendor, as needed.
- Coordinates with other departments and FedEx Operational Companies (OpCo) in all aspects of operations (e.g., Linehaul, Engineering, Maintenance, Administration, Human Resources, district staff and Pittsburgh General Headquarters).
- Oversees the integrity of all licensing and permit requirements for the facility; including special guidelines and/or procedures to ensure federal, state, and local governmental compliance.(i.e., adhering to Environmental Protection Act (EPA) guidelines
- Promotes a safe work environment through overseeing safety committees, training, and verifying all safety concerns are addressed. Ensures compliance with application safety regulations.
- Measures the execution of performance standards, goals, measures, and takes corrective action and reports results as appropriate.
- Oversees corporate initiative roll out, develops improvement strategies, and monitors implementation within the facility.
- Measures the execution of performance standards, goals, measures, and takes corrective action and reports results as appropriate.
- Verifies that all licensing and permit requirements are compliant with federal, state, and local government laws for the facility and/or ICs and ISPs.
- Verifies that the facility is in compliance with business controls and oversees the development of action plans to address deficiencies found during business control self audit (BCSA) and assists with other facility audits within the district. Oversees department audits, Control Self Monitoring (CSM), and dispatching and other audit processes.
- Participates with the district staff in the implementation of improvement strategies designed to enhance the overall performance of the facility. Leads and participates in company marketing and sales efforts and attends market council meeting to work together towards overall corporate goals. Assists in the establishment of customer service standards for all accounts and communicates these standards to all personnel.
- Applies Quality Driven Management principles to promote continuous improvement.
- Ensures facility’s regulatory compliance with employment laws.
- Leads and supports community involvement efforts and drives corporate citizenship.
P&D Manager
FEDEX GROUND
Broomfield, CO
12.2020 - 01.2022
- Management responsibilities include, but are not limited to: Plans, organizes, staff, directs and controls day-to-day operation of the P&D department
- Manages the company’s contractual relationship with ISP’s, including conducting and documenting business/ISP discussions conducting forums and ensuring the company’s compliance with the applicable agreement
- Ensures compliance to Department of Transportation (DOT) requirements including but not limited to the accurate completion of unit history files, driver, non-driver, temporary and entity files
- Ensures compliance with Company policy and federal, state and local regulations
- Ensures thorough vehicle maintenance checks are conducted and audits vehicle maintenance records in accordance with contractually agreed upon standards and DOT requirements
- Communicates and discusses contractual changes and issues with Authorized Officers or Business Contacts of
- Independent Contractors/Independent Service Providers
- Holds ICs/ISPs accountable to the terms and conditions of the applicable agreement
- Assists Customer Pickup Coordination and Customer Service in resolving P&D issues
- Conducts safety meetings with employees and ensures safety inspections are completed
- Ensures completion of BCSA tests, action planning and appropriate follow-up to ensure compliance
- Work knowledge with SAD map, DRO, ITQA, MRL
Sort Manager
FEDEX GROUND
Broomfield, CO
12.2019 - 12.2020
- Opened the 821 Manuel station
- Ensures the sort is running in accordance with established safety, quality and service standards
- Ensures that cost and productivity goals are met
- Oversees or ensures daily visual inspections of loads to ensure proper quality for customers and/or vendors
- Determines the sort’s strategic goals and ensures quality, service, cost and productivity goals are achieved
- Plans sort strategy based on projected volume, head count, and other special circumstances and factors
- Directs and guides the sort management team to ensure common understanding of operational updates and daily goals for the work area
- Fosters a safety-conscious culture by supporting safety initiatives and ensuring appropriate related documentation is completed as necessary
- Plans, organizes, staffs, directs and controls the day-to-day operations of the assigned sort
- Ensures the sort is running in accordance with established safety, quality and service standards
- Ensures that cost and productivity goals are met
- Management responsibilities include, but are not limited to: hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity.
Area Manager
FEDEX GROUND
Broomfield, CO
10.2018 - 12.2019
- Plans, organizes, staffs, directs and controls the day-to-day operations of the preload sort
- Ensures the sort is running in accordance with established safety, quality and service standards
- Directs and guides the management team to ensure common understanding of operational updates and daily goals for the work area
- Plans sort strategy based on projected volume, head count, and other special circumstances and factors
- Communicates and discusses with the ISP entities oversees or ensures daily visual inspections of loads to ensure proper quality for customers and/or vendors
- Management responsibilities include, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity
P&D Coordinator
FEDEX GROUND
Broomfield, CO
07.2016 - 09.2018
- Opened the 806/BLDR 2016
- Provided necessary communication to business entities while managing the contractual relationship with discussion ensuring compliance with documented business discussions
- Oversee the day-to-day activities of ISP's entities for successful operation working along them to develop efficient delivery and pick up technique
- Communicates and discusses contractual charges for complaints with the ISP entities holding them accountable to the terms and conditions of their agreement while assisting in customer service and pickup issues
- Processing of new driver candidate while ensuring accurate completion of non-driver, driver and entities files to ensure BCSA compliance
- Ensuring quarterly vehicle inspection compliance to the Department of Transportation along with company policy
Admin II, dispatch
FEDEX GROUND
Henderson, CO
09.2014 - 07.2016
- Handled various management tasks to assure temp drivers are coordinating accordingly with package delivery
- Daily safety calls
- Provides results and options for customer complaints
- Check-in
Quality Assurance Clerk /Package Handler
FEDEX GROUND
Henderson, CO
08.2005 - 09.2014
- Maintain high attention to detail
- Working load and unload Sorting and bagging smalls
- Specialized in SWAK and brush/flex
- Specialized in working the incompatible belt
- Incompatible tugger driver
Education
Warehousing Management Certification -
INSTITTE OF LOGISTICAL MANAGEMENT
11.2013
High School Diploma -
MCLAIN COMMUNITY HIGH SCHOOL
06.2007
Some College (No Degree) - International Business Management
RED ROCK COMMUNITY COLLEGE
Skills
- Effectively leaded a team and positively influenced a diverse group while provided employees with instruction on
- Process and practice
- Working knowledge of CDAS and First Advantage
- Ability to manage multiple projects along with time management and organizational skills
- My time
- Excel
- Effectively build professional rapport
- TMS Trailer movement System
- Time management and organizational skills necessary to manage multiple projects, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs
Certification
- Switcher Certification
- Warehousing Management Certification
Accomplishments
- Star Performer of the Year- FY20 Warrior of the Year-FY20
- Preload of the Year –FY19
- Star Performer of the Year –FY19
- Bravo Zulu-2019 Employee of the Month-July FY19
- MVP of the Year-FY18 Department of the Year-FY18
- Employee of the Month-October FY18
- Employee of the Month-September FY17
- Bravo Zulus-2017 Bravo Zulu-2015
- Numerous Employees of the Month Award over the last decade within all locations I have worked
Timeline
Senior Manager
Fedex Ground
01.2022 - Current
P&D Manager
FEDEX GROUND
12.2020 - 01.2022
Sort Manager
FEDEX GROUND
12.2019 - 12.2020
Area Manager
FEDEX GROUND
10.2018 - 12.2019
P&D Coordinator
FEDEX GROUND
07.2016 - 09.2018
Admin II, dispatch
FEDEX GROUND
09.2014 - 07.2016
Quality Assurance Clerk /Package Handler
FEDEX GROUND
08.2005 - 09.2014
Warehousing Management Certification -
INSTITTE OF LOGISTICAL MANAGEMENT
High School Diploma -
MCLAIN COMMUNITY HIGH SCHOOL
Some College (No Degree) - International Business Management
RED ROCK COMMUNITY COLLEGE
- Switcher Certification
- Warehousing Management Certification
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