Summary
Overview
Work History
Education
Skills
Timeline
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Edie Biebuyck

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help the team. Reliable and dedicated worker with a resourceful approach.

Overview

8
8
years of professional experience

Work History

Server

The Ordinary
10.2023 - 04.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Melfi's
05.2023 - 10.2023
  • Provided exceptional customer service as a server at an authentic Italian eatery
  • Memorized an extensive Italian only wine list and made suggestions to customers to ensure the highest satisfaction and sales
  • Helped curate events of up to 20 people for bachelorette, banquets and business retreats.

Bartender and Server

Sea Salt
10.2021 - 04.2023
  • Provided exceptional service at high-end seafood restaurant by creating a welcoming and enjoyable atmosphere
  • Extensive knowledge of craft cocktails to create unique and delicious drinks
  • Great memory of a detailed menu to make recommendations and a high level of satisfaction
  • Helped with fundraising events to donate over $300,000 to charities.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.

Bartender and Server

Whiskey Business
10.2021 - 12.2022
  • Bartender of high volumes, remembering specialty drinks, daily opening and closing procedures
  • Ability to handle difficult situations with patrons in a professional and respectful manner

Server

Go Fish Seafood
08.2020 - 05.2021
  • Maintained proper service at a high-end seafood restaurant, ensuring an excellent guest experience, wine service, daily opening and closing procedures
  • Took care of 50-100 guests per shift
  • Administered wine sales and relationships with local companies for the restaurant to provide on their menu
  • Trained new servers to excel at their job

Service/Event Planning

Stony Run Winery
06.2020 - 04.2021
  • Sold a $20,000 a month account with a 10 location restaurant group
  • Provided day of planning for any on premise event
  • Built strong relationships with key stakeholders including clients, vendors, sponsors, volunteers, and attendees through proactive communication and exceptional customer service skills.
  • Streamlined event registration processes, resulting in reduced wait times and improved attendee satisfaction.
  • Adapted quickly to unforeseen challenges during the planning process, maintaining professional composure and devising creative solutions to ensure event success.
  • Curated monthly newsletters to 2,000 email subscribers

Gallery Assistant

Studio B
04.2017 - 08.2019
  • Acted as a liaison between the gallery and outside vendors, such as art framers or transportation companies, ensuring timely and cost-effective services.
  • Addressed visitor service issues and resolved each situation to enable optimum outcome for visitor and gallery.
  • Maintained detailed artwork descriptions and artist biographies in central database to facilitate accurate delivery of information to visitors.
  • Assisted in the creation of engaging social media content to increase online visibility for the gallery''s exhibitions and events.

Activity Director

South Mountain YMCA Camps
05.2016 - 09.2018
  • Planned resident outings and special events to mark holidays and celebrate special occasions.
  • Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
  • Developed monthly life enrichment calendar and published electronically and in print.
  • Developed strong relationships with residents and their families, fostering a supportive community environment.

Education

B.S. Fashion Merchandising -

University of Delaware
Newark, DE

Associate of Science -

West Chester University

Skills

  • Photoshop
  • Event Planning
  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement
  • Hospitality service expertise
  • Leadership Training
  • Social Media Management
  • Event Marketing
  • Customer Service
  • Planning and Organization
  • Adobe Creative Suite
  • Graphic Design
  • Research and Development
  • Retail Sales

Timeline

Server

The Ordinary
10.2023 - 04.2024

Server

Melfi's
05.2023 - 10.2023

Bartender and Server

Sea Salt
10.2021 - 04.2023

Bartender and Server

Whiskey Business
10.2021 - 12.2022

Server

Go Fish Seafood
08.2020 - 05.2021

Service/Event Planning

Stony Run Winery
06.2020 - 04.2021

Gallery Assistant

Studio B
04.2017 - 08.2019

Activity Director

South Mountain YMCA Camps
05.2016 - 09.2018

B.S. Fashion Merchandising -

University of Delaware

Associate of Science -

West Chester University

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Edie Biebuyck