Summary
Work History
Education
Skills
Languages
Timeline
Generic

Edie Imeri

Frisco,TX

Summary

Detail-oriented, planning and organizational skills built during successful career. Customer service specialist with 15+ years of experience preforming leadership and administrative support functions to streamline daily operations within hospitality and restaurant environment. Skilled in phone/email correspondents, data entry and quality control. Highly motivated, professional experienced in utilizing interpersonal communication and problem solving skills to ensure positive customer experience.

Work History

Owner

Luigi's Italian Restaurant
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Founded and manage restaurant business, growing revenue to $1.2 million in first year.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Worked with marketing teams to create print and online advertisements to bring in new customers.
  • Interacted well with customers to build connections and nurture relationships.

Manager

Bari's Pizza & Pasta
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.

Server

Bari's Pizza & Pasta
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

High School Diploma -

Lewisville High School
Lewisville, TX

No Degree - Business

North Lake College
Irving, TX

Skills

  • Customer Service
  • Data Entry
  • Email Correspondents
  • Phone Management

Languages

Albanian
Native or Bilingual

Timeline

High School Diploma -

Lewisville High School

No Degree - Business

North Lake College

Owner

Luigi's Italian Restaurant

Manager

Bari's Pizza & Pasta

Server

Bari's Pizza & Pasta
Edie Imeri