Summary
Work History
Education
Skills
Languages
Timeline
Generic

Edie Imeri

Frisco,TX

Summary

Detail-oriented, planning and organizational skills built during successful career. Customer service specialist with 15+ years of experience preforming leadership and administrative support functions to streamline daily operations within hospitality and restaurant environment. Skilled in phone/email correspondents, data entry and quality control. Highly motivated, professional experienced in utilizing interpersonal communication and problem solving skills to ensure positive customer experience.

Work History

Owner

Luigi's Italian Restaurant
Frisco, TX
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Founded and manage restaurant business, growing revenue to $1.2 million in first year.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Worked with marketing teams to create print and online advertisements to bring in new customers.
  • Interacted well with customers to build connections and nurture relationships.

Manager

Bari's Pizza & Pasta
Flower Mound, TX
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.

Server

Bari's Pizza & Pasta
Flower Mound, TX
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

High School Diploma -

Lewisville High School
Lewisville, TX

No Degree - Business

North Lake College
Irving, TX

Skills

  • Customer Service
  • Data Entry
  • Email Correspondents
  • Phone Management

Languages

Albanian
Native or Bilingual

Timeline

High School Diploma -

Lewisville High School

No Degree - Business

North Lake College

Owner

Luigi's Italian Restaurant

Manager

Bari's Pizza & Pasta

Server

Bari's Pizza & Pasta
Edie Imeri