Edikan Umana
IT Professional
Florissant,MO
Summary
Motivated professional offering proficiency in data entry & typing combined with strong mathematical, problem-solving, and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Fulfillment Associate
Lowes Home Centers
04.2022 - Current
- Verify inventory with sales associates to ensure order accuracy.
- Resolved inquiries & issues to boost customer satisfaction & trust.
- Picked orders within 30 minutes & promptly staged for customer pickup.
- Received recognition for contributing to high scores on customer satisfaction.
Receiving Associate
Bed Bath & Beyond
01.2022 - 04.2022
- Adhered to strict quality control standards, ensuring data integrity and inventory record accuracy.
- Strategically organized storage areas, streamlining item retrieval.
Consultant (Contractor)
Google
06.2019 - 11.2019
- Setup 100s of Chromebook and Google Pixel demo images for nationwide retail launch.
- Collaborated with cross-functional teams to streamline returns categorization of 100s of Google Pixel, Chromebook, & Nest devices.
- Gained access to key Microsoft Excel data from the team leader, improving the efficiency of the demo device shipping process.
- Utilized iOS apps to implement data-driven strategies to optimize return processing accuracy and reduce error rates.
Network Engineer III – Custom Design
CenturyLink (Legacy)
11.2017 - 12.2018
- Leveraged Microsoft Excel's Sort & Filter functionality to create project management plan & efficiently drive successful completion of 100+ network redesign deliverables in 6 months.
- Utilized Microsoft Excel playbook templates to deliver migration readiness assessments and quality assurance presentations to key stakeholders at leading FinTech company.
Network Designer
Boeing
05.2013 - 08.2017
- Centralized enterprise-wide KPI metrics using Microsoft Excel formulas, achieving 80% completion in extensive regional network VLAN audit.
- Spearheaded cost-saving approach to L3 Cisco IOS upgrades, ensuring uninterrupted service availability.
Education
Bachelor of Science - Computer Engineering
Washington University in St Louis
St Louis, MO 08.2010 - 2014.05
Skills
Data Analysis
Certification
Certified AWS Solutions Architect Associate, Amazon Web Services
Timeline
5 Minute Typing Test, typing.com - August 20 | Typing Speed: 66 WPM | Accuracy: 99%
08-2023
3 Page Typing Test, typing.com - August 21 | Typing Speed: 71 WPM | Accuracy: 99%
08-2023
Fulfillment Associate
Lowes Home Centers
04.2022 - Current
Receiving Associate
Bed Bath & Beyond
01.2022 - 04.2022
Consultant (Contractor)
Google
06.2019 - 11.2019
Network Engineer III – Custom Design
CenturyLink (Legacy)
11.2017 - 12.2018
Network Designer
Boeing
05.2013 - 08.2017
Bachelor of Science - Computer Engineering
Washington University in St Louis
08.2010 - 2014.05
Certified AWS Solutions Architect Associate, Amazon Web Services
2021-07
Similar Profiles
Stephen WoodStephen Wood
Department Manager at Lowes Home CentersDepartment Manager at Lowes Home Centers
RONALD J SOHLRONALD J SOHL
Hardware Sales Associate at Lowes Home CentersHardware Sales Associate at Lowes Home Centers
Carolynn HillCarolynn Hill
Order Fulfillment Associate at Lowes Home CentersOrder Fulfillment Associate at Lowes Home Centers