Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edilberto Barajas

Redwood City,CA

Summary

Dynamic and results-oriented professional with extensive experience in customer service and sales, notably at AAA NCNU. Excelled in relationship building and product knowledge, significantly enhancing customer satisfaction and repeat business. Willingness to become well-versed in company's products and services to ensure I can accurately tailor to each of my client's needs.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Bloomingdale's
Palo Alto, CA
08.2024 - Current
  • Reviewed and processed customer returns in accordance with company policies.
  • Organized and tracked returned product inventory, ensuring accuracy of all documentation.
  • Ensured compliance with operational policies and procedures related to cash handling activities.
  • Maintained accurate records of collection activities, including daily contact logs.

Member Experience Sales Associate

Aaa Ncnu
Redwood City, CA
12.2022 - 10.2023
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Demonstrated product features and benefits for customers' needs.
  • Upsold additional items based on customer interests and needs.
  • Collaborated with management teams to develop innovative marketing strategies.

Front Desk Receptionist

Aaa Ncnu
Redwood City, CA
07.2022 - 12.2022
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.

Customer Service - Assistant Manager

Whole Foods Market Inc
Redwood City, CA
01.2021 - 04.2022
  • Greeted and assisted customers providing helpful information regarding products and services.
  • Prepared reports on sales figures and customer feedback for management review.
  • Processed payments accurately and efficiently using cash registers and other point of sale systems.
  • Performed administrative tasks such as filing documents, entering data into computer systems.

Education

Associate of Science - Business And Managerial Economics

Canada College
Redwood City, CA
05-2023

Skills

  • Account management
  • Punctuality and reliability
  • Product knowledge
  • Relationship building
  • Adaptive team player
  • Customer service

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Customer Service Representative

Bloomingdale's
08.2024 - Current

Member Experience Sales Associate

Aaa Ncnu
12.2022 - 10.2023

Front Desk Receptionist

Aaa Ncnu
07.2022 - 12.2022

Customer Service - Assistant Manager

Whole Foods Market Inc
01.2021 - 04.2022

Associate of Science - Business And Managerial Economics

Canada College

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Edilberto Barajas