Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Edilberto Maldonado Jr

Houston,TX

Summary

Dynamic Parts Manager with a proven track record at Santa Ana Auto Care, excelling in inventory control and demand forecasting. Adept at enhancing team performance through effective communication and leadership. Successfully negotiated supplier contracts, optimizing costs while ensuring timely parts availability. Committed to continuous improvement and delivering exceptional customer service.

Overview

4
4
years of professional experience

Work History

Parts Manager

Santa Ana Auto Care
Houston, TX
05.2024 - Current
  • Established individual parts inventory levels to balance stock for maximum inventory turns.
  • Conducted regular inventory audits to ensure accuracy of stock levels.
  • Generated weekly sales reports detailing product demand patterns.
  • Managed customer inquiries and complaints regarding parts availability and pricing.
  • Prepared and planned worksites to help jobs run smoothly.
  • Prepared documents for ordering parts, supplies, and equipment.
  • Organized and maintained the parts warehouse for easy access and efficient workflow.
  • Managed procurement processes, negotiating with suppliers to secure best prices.
  • Trained and monitored employees to teach daily tasks and improve performance.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Sales Associate

The Home Depot Inc
Houston, TX
10.2021 - 05.2024
  • Helped customers find specific products, answered questions, and offered product advice.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Conducted inventories on a regular basis to track stock levels.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Assisted customers with product selection, sizing and styling.
  • Greeted customers to determine wants or needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Provided accurate information about products, prices and services.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Organized stockroom shelves according to size, color or style.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Processed credit card transactions quickly and securely.
  • Placed special orders or called other stores to find desired items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Developed trusting relationships with customers by making personal connections.

Education

Bachelor of Science - Computer Science

University of Houston Downtown
Houston, TX
05-2027

High School Diploma -

Northbrook Senior High School
Houston, TX
05-2022

Skills

  • Demand forecasting
  • Effective communication
  • Problem solving
  • Team collaboration
  • Customer service
  • Data analysis
  • Inventory control
  • Project management
  • Cost estimation
  • Systems development
  • Continuous improvement
  • Relationship management
  • Profit and loss analysis
  • Written communication
  • Analytical skills
  • Leadership and management
  • Incident investigation
  • Computer-aided drafting
  • Microsoft Office proficiency
  • Quality assurance
  • Labor management
  • Organizational skills
  • Schedule coordination
  • Planning and design

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Parts Manager

Santa Ana Auto Care
05.2024 - Current

Sales Associate

The Home Depot Inc
10.2021 - 05.2024

Bachelor of Science - Computer Science

University of Houston Downtown

High School Diploma -

Northbrook Senior High School

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Edilberto Maldonado Jr