Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edilson Zim

Marietta,GA

Summary

Experienced with managing technical field operations and leading engineering teams. Utilizes advanced troubleshooting techniques and efficient maintenance protocols to ensure optimal performance. Knowledge of system diagnostics and team coordination, ensuring high operational standards.

Dynamic individual with hands-on experience in Maintenance and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

30
30
years of professional experience

Work History

Lead Field Service Engineer

Nissei America Inc.
02.2017 - Current
  • Developed custom solutions to unique client challenges, resulting in increased customer satisfaction levels.
  • Led a team of service engineers to effectively troubleshoot and repair complex equipment, ensuring optimal performance.
  • Performed root cause analyses on recurring issues, leading to the implementation of long-term solutions that prevented future incidents.
  • Ensured timely completion of projects by coordinating activities between internal departments and external vendors.
  • Participated in industry conferences as a subject matter expert, showcasing company capabilities and promoting brand visibility within the sector.
  • Mentored junior field service engineers, providing guidance and support to enhance their professional development.
  • Established strong relationships with key clients, contributing to account retention and growth.
  • Managed inventory control, reducing costs associated with lost or unused parts while maintaining adequate stock levels for emergency repairs.
  • Collaborated with sales teams to identify opportunities for upselling additional services or products.
  • Implemented training programs that increased team proficiency and expertise in various service areas.
  • Streamlined maintenance processes for improved efficiency and reduced downtime.
  • Performed onsite installation, modification and maintenance of systems and equipment.
  • Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
  • Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
  • Scheduled service calls according to customer location and urgency of need.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
  • Tested equipment performance and demonstrated operation and servicing of equipment to customer.
  • Managed administrative tasks such as maintaining customer service logs and internal service records.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Managed maintenance activities, supervised staff, and inspected equipment.

Maintenance Lead

Alpha Packaging
04.2016 - 02.2017
  • Improved overall facility safety with regular inspections and hazard identification initiatives.
  • Developed strong vendor relationships for cost-effective procurement of parts and services.
  • Generated and completed work orders for repairs, maintenance, and component replacement.
  • Completed necessary ISO documentation and records to show compliance.
  • Ensured compliance with industry regulations, maintaining accurate records and documentation.
  • Conducted regular performance reviews for staff members, providing constructive feedback to foster professional growth and development opportunities.
  • Optimized inventory levels through careful monitoring and forecasting of part usage trends.
  • Reduced equipment downtime by developing a comprehensive preventive maintenance program.

Maintenance Team Lead

Palm Coast Data
08.2009 - 10.2015
  • Established strong communication channels with cross-functional teams to ensure timely completion of projects and optimal facility performance.
  • Optimized inventory management, ensuring the availability of necessary parts while reducing overall stock levels to minimize holding costs.
  • Collaborated with engineering teams on equipment upgrades, providing valuable input based on hands-on experience maintaining existing systems.
  • Enhanced productivity through prioritizing urgent repairs and coordinating resources to address facility needs promptly.
  • Streamlined maintenance procedures for greater efficiency, resulting in reduced labor costs and improved operational performance.
  • Increased safety compliance by conducting regular inspections, identifying hazards, and implementing corrective actions.
  • Improved equipment reliability by implementing preventive maintenance programs and optimizing work order processes.
  • Supervised employee performance, preventive maintenance, and safety.
  • Delegated tasks to carefully selected employees in alignment with resource management goals.
  • Managed efficient teams of up to 6 employees.
  • Rolled out improved training programs for maintenance employees.
  • Scheduled and oversaw maintenance, repair and installation activities.
  • Organized ongoing maintenance schedules to boost system performance.
  • Contributed to development, implementation, and execution of maintenance programs.

Maintenance Technician

Reebok
02.2003 - 08.2009
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Inspected and maintained equipment to keep items in top working condition.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Improved equipment functionality by conducting regular maintenance checks and repairs.
  • Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
  • Enhanced safety measures by performing routine inspections and identifying potential hazards.
  • Supported inventory management efforts, tracking spare parts usage and reordering as necessary.

Maintenance Technician

Gold Medal Bakery
10.1995 - 02.2003
  • Reduced equipment failures, meticulously adhering to manufacturers' maintenance guidelines.
  • Optimized production line performance, troubleshooting and fixing issues promptly.
  • Increased machinery lifespan with detailed attention to routine and preventive maintenance tasks.
  • Improved machine efficiency, conducting regular diagnostics and repairs.
  • Replaced worn or broken parts on machines and equipment.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Repaired and replaced pumps, valves and motors.
  • Rewired and replaced faulty electrical components in equipment.
  • Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
  • Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
  • Detected and repaired machinery faults using electrical and manual testing methods.
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.

Education

No Degree - Business Administration And Management

Southern New Hampshire University
Hooksett, NH
09-2017

High School Diploma -

Diman Regional Tech
Fall River, MA
05-1993

Skills

  • Technical training
  • Scheduling coordination
  • Field operations
  • Mechanical engineering
  • Electrical engineering
  • Troubleshooting and repair
  • Equipment installation and repair
  • Safety meetings
  • On-site support
  • Software installation
  • Work order management
  • Mechanical troubleshooting
  • Documentation
  • Customer management
  • Inventory management
  • Preparing work orders
  • Equipment testing
  • Project management
  • Calibration
  • Recordkeeping requirements
  • Team direction
  • Equipment calibration
  • Technical support
  • Coordinating projects
  • System diagnostics
  • Service documentation
  • Systems analysis
  • Instrumentation calibration
  • Engineering operational functions
  • Worksite supervision
  • Time management
  • Problem-solving
  • Excellent communication
  • Work order completion
  • Organizational skills
  • Team collaboration
  • Interpersonal skills
  • Troubleshooting techniques

Timeline

Lead Field Service Engineer

Nissei America Inc.
02.2017 - Current

Maintenance Lead

Alpha Packaging
04.2016 - 02.2017

Maintenance Team Lead

Palm Coast Data
08.2009 - 10.2015

Maintenance Technician

Reebok
02.2003 - 08.2009

Maintenance Technician

Gold Medal Bakery
10.1995 - 02.2003

No Degree - Business Administration And Management

Southern New Hampshire University

High School Diploma -

Diman Regional Tech

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