Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Edin Karpey

Tacoma

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Deli Clerk

BJ's Wholesale Club
10.2024 - 04.2025
  • Prepared and served a variety of deli meats, cheeses, and specialty items according to company standards and customer preferences.
  • Operated slicers, scales, ovens, and other deli equipment safely and efficiently.
  • Maintained strict hygiene and sanitation standards in food preparation and service areas.
  • Provided friendly and knowledgeable customer service, answering questions and offering product recommendations.
  • Monitored inventory levels, restocked items, and ensured proper product rotation to minimize waste.
  • Processed transactions accurately using POS systems and handled cash, credit, and membership inquiries.
  • Followed safety protocols and company policies to ensure compliance with health regulations.
  • Consistently ranked in the top 10% of team members for customer satisfaction scores.
  • Reduced average customer wait time by 20% through improved workflow and multitasking.
  • Increased deli sales by promoting weekly specials and upselling premium products.
  • Implemented a new labeling system that improved product tracking and reduced spoilage by 15%
  • Trained 5+ new team members on deli operations, safety procedures, and customer service best practices.
  • Recognized by management for maintaining one of the cleanest and most organized workstations in the department.

Shift Leader

Jersey Mike's Subs
10.2022 - 09.2024
  • Supervised and motivated team members to ensure smooth operations and high morale.
  • Managed daily shift schedules, delegated tasks, and ensured timely completion of prep and service duties.
  • Handled cash register operations, reconciled daily sales, and ensured accurate financial reporting.
  • Maintained food safety and sanitation standards in compliance with health regulations and company policies.
  • Oversaw sandwich preparation and customer service to ensure consistent quality and satisfaction.
  • Monitored inventory levels, placed orders, and received deliveries to maintain stock and reduce waste.
  • Communicated effectively with upper management regarding shift performance, staffing needs, and operational issues.
  • Boosted customer satisfaction scores by 25% through improved team training and service consistency.
  • Helped increase store revenue by promoting upsells and implementing efficient prep routines.
  • Trained and onboarded 10+ new employees, fostering a collaborative and high-performing team culture.
  • Reduced average ticket time by 15% by streamlining sandwich assembly and order fulfillment processes.
  • Earned "Employee of the Month" twice for leadership, reliability, and outstanding customer service.
  • Minimized online order theft by relocating pickup items to a less visible, staff-monitored area, improving security and customer satisfaction.

Education

High School Diploma -

Francis T. Maloney High School
Meriden, CT
06-2022

Skills

  • Food preparation
  • Customer service
  • Team leadership
  • Time management
  • Inventory control
  • Point of sale systems
  • Sanitation and safety standards
  • Multitasking
  • Communication skills
  • Conflict resolution
  • Task delegation
  • Attention to detail

Accomplishments

  • Delivered fast, friendly service to 100+ customers daily in high-volume food service environments.
  • Trained and mentored new team members, improving onboarding efficiency and team performance.
  • Maintained strict food safety and sanitation standards, consistently earning top inspection scores.
  • Supervised shifts of 6-10 employees, boosting order accuracy and speed by 20%.
  • Resolved customer concerns calmly and effectively, turning issues into positive experiences.
  • Managed inventory and reduced product waste by 15% through improved tracking systems.
  • Operated point of sale systems and implemented manual order tracking during outages to maintain smooth operations.
  • Contributed to a 100% score on corporate quality audits through attention to cleanliness and organization.

Certification

  • Washington State Food Handler's Card - Valid through August 2027

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Deli Clerk

BJ's Wholesale Club
10.2024 - 04.2025

Shift Leader

Jersey Mike's Subs
10.2022 - 09.2024

High School Diploma -

Francis T. Maloney High School

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