Edin Zendeli
Plano,TX
Summary
A Regional Manager with a dynamic blend of leadership, strategic foresight, and operational expertise. I excel in driving organizational growth, enhancing operational efficiencies, and elevating customer experiences across multiple units. Proven track record in achieving significant sales growth, developing high-performing teams, and implementing innovative strategies to foster a culture of excellence.
Overview
10
10
years of professional experience
Work History
Region Coach
TEX Food LLC dba Pizza Hut
Texarkana, TX
11.2022 - Current
- Oversee a dynamic organization of 160+ employees through direct oversight and mentorship of 2 Area Coaches and 14 Restaurant General Managers within a large geographic region spanning across Texas, Arkansas, and Oklahoma.
- Led strategic initiatives achieving an 8.5% increase in same store sales growth, notably enhancing revenue and expanding market share in a competitive landscape.
- Elevated customer satisfaction scores by 13% through targeted service improvement strategies, significantly enhancing customer loyalty and brand reputation.
- Implemented cost-control measures and operational efficiencies, resulting in an 18% rise in net operating income, improving overall financial health and profitability.
- Fostered a culture of excellence and personal empowerment within the team, driving individual growth and collective success by inspiring each member to realize their full potential.
Area Coach
Pizza Hut LLC
Plano, TX
01.2021 - 11.2022
- Oversaw daily operations of seven restaurants, ensuring peak performance and strict adherence to company standards for quality and service.
- Cultivated collaborative success with Restaurant Training Managers and Restaurant General Managers to surpass sales and customer satisfaction targets.
- Performed success routine visits and compliance audits to enhance operational efficiency and elevate service quality across all locations
- Championed people development, driving personal and team goal attainment, facilitating individual development plans, and celebrating team milestones.
- Collaborated with cross-functional corporate teams to refine policies, advance talent retention, set financial benchmarks, and pioneer technology/product innovations.
- Led the comprehensive franchisee field training program, equipping owners with essential operational insights and practices for excellence.
Restaurant Training Manager
Pizza Hut LLC
Plano, TX
01.2019 - 01.2021
Restaurant General Manager
Pizza Hut LLC
Plano, TX
07.2014 - 01.2019
Education
High School Diploma -
Plano East Senior High School
Plano, TX06-2010
OTHER
Skills
- Motivational Leadership
Timeline
Region Coach
TEX Food LLC dba Pizza Hut
11.2022 - Current
Area Coach
Pizza Hut LLC
01.2021 - 11.2022
Restaurant Training Manager
Pizza Hut LLC
01.2019 - 01.2021
Restaurant General Manager
Pizza Hut LLC
07.2014 - 01.2019
High School Diploma -
Plano East Senior High School
OTHER
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