Edina Kolenovic
Queens,NY
Summary
Dedicated professional with years of experience in various organizations and customer relations, eager to transition into any expected role. Demonstrates precision in execution, a commitment to continuous learning, and the ability to adapt quickly to new challenges.
Overview
5
5
years of professional experience
Work History
Worker
Bosniak Center
03.2023 - 04.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging and smooth-running events by helping with organization.
- Sourced and distributed food and supplies to those in need.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Cleaned and straightened work areas to maximize productivity and safety.
House and Pet Sitter
Private Home
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Promoted a sense of security among clients by consistently being punctual, reliable, responsible, accountable in fulfilling all assigned duties within agreed time frames.
- Managed a variety of household tasks, including mail collection, plant care, trash removal, and light cleaning to maintain a clean living environment for clients'' return.
- Developed strong bonds with pets by understanding and catering to their individual behaviors and preferences.
Babysitter
Private Household
- Provided a safe environment for children, ensuring their well-being and security at all times.
- Prepared healthy, age-appropriate snacks and meals.
- Established strong relationships with families, fostering trust and open communication.
- Maintained clean and organized living spaces, contributing to a comfortable home environment for the family.
- Played games, worked on puzzles, and read books to young children.
Barista
Vara Juice
12.2023 - 06.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Business Owner/Operator
11.2019 - Current
- Produced consistently high-quality baked goods for customers.
- Managed customer service operations, including taking orders and resolving complaints.
- Served as primary point-of-contact with suppliers to achieve inventory expectations.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Analyzed customer preferences to design and create tailored products.
- Edited, toned, captioned, and uploaded photographs for social media account.
- Designed and implemented social media strategies to align with business goals and engage customers.
Education
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice of The City University of New York
New York, NY06.2023
High School Diploma -
Richmond Hill High School
Richmond Hill, NY01.2018
Skills
- Attention to Detail
- Project Management
- Team Cooperation
- Multitasking Abilities
- Critical Thinking
- Organization and Time Management
Languages
Montenegrin
Albanian
Arabic
Croatian
Bosnian
Serbian
Timeline
Barista
Vara Juice
12.2023 - 06.2024
Worker
Bosniak Center
03.2023 - 04.2023
Business Owner/Operator
11.2019 - Current
House and Pet Sitter
Private Home
Babysitter
Private Household
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice of The City University of New York
High School Diploma -
Richmond Hill High School
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