Edina Mehmedovic
New Britain,CT
Summary
Dynamic sales associate with a proven track record at Forever 21, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction and fostering teamwork, I efficiently managed cash transactions and maintained store organization, contributing to a welcoming shopping environment. Reliable and punctual, I thrive in fast-paced retail settings.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
2
2
years of professional experience
Work History
Sales Associate
Forever 21
09.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
Big Lots
04.2023 - 09.2024
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prioritized helping customers over completing other routine tasks in store.
- Used in-store system to locate inventory and place special orders for customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
High School Diploma -
New Britain High School
New Britain, CT06-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Reliable and punctual
- Exceptional customer service
- Relationship building
- Money handling
- Cash register operation
- Cleaning techniques
Languages
English
Native or Bilingual
Croatian
Native or Bilingual
Interests
- Animal Care
- Reading
- Hiking
- Video Gaming
- Cooking
- Music
- Watching Movies and TV Shows
- Gym Workouts
- Baking
- Fashion and Style
Timeline
Sales Associate
Forever 21
09.2024 - Current
Sales Associate
Big Lots
04.2023 - 09.2024
High School Diploma -
New Britain High School
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