With a proven track record at Community Food & Juice, I excel in anticipating customer needs and managing time efficiently. Renowned for building strong relationships and providing exceptional customer service, I adeptly handle complaints and collaborate effectively with teams. My expertise in inventory management and ability to work well with staff underscore my comprehensive skill set.
My duties include:
- Greeting and welcoming guests, thanking them when they leave, and addressing any complaints or requests.
-Explaining menu items, making recommendations, and answering questions about ingredients.
-Serving food and drinks to guests, and ensuring they are delivered on time.
- Training and mentoring new staff, and overseeing the work of servers and bussers.
-Managing the inventory of food, beverages, and supplies.
-Handling daily team member relations, and encouraging problem-solving.
-Maintaining a safe and sanitary work environment.
-Speaking with guests and staff using clear and professional language.
-Taking orders accurately and communicate with kitchen staff to help process them.
-Collecting payment from customers and providing receipts.
-Greeting customers, being friendly and making them feel welcome.
-Taking orders from the customers, being knowledgeable about the menu and communicating well with them to meet their needs.
-Serving food and drinks to customers.
Working in a team with other members of the front-of-house team.
-Delegating tasks, scheduling staff, and evaluating performance.
-Ordering repairs and updates, and ensuring employees follow safety procedures.
-Communicating with clients: Handling customer inquiries, complaints, and feedback.
-Tracking expenses, controlling costs, and identifying areas for improvement.
-Communicating performance and operational progress to leadership.
-Providing training: Developing training to keep staff updated on best practices.