To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Behavior Assistant
Pasco County School District
08.2023 - Current
Supervised student behavior during daily academic routines to secure safety of students and staff.
Utilized positive reinforcement to maximize desired behavior and educational outcomes.
Consulted regular education classroom teachers to develop curriculum modifications and intervention strategies.
Maintained accurate and confidential records of assigned students.
Crafted Behavioral Intervention Plans for individual students.
Informed parents of evaluation methods used to guide instruction and document progress.
Assisted with communication methods to keep parents informed about child's development and behavioral issues.
Trucking Dispatcher
Lone Star Transportation LLC
03.2017 - 06.2023
Oversaw and enforced compliance with all safety regulations and DOT regulations.
Monitored and tracked status of shipments in transit to confirm on-time delivery.
Handled incoming calls and emails from customers regarding issues with deliveries.
Coordinated driver dispatch to accomplish daily delivery requirements.
Updated vehicle logs, cargo records, and billing statements with accuracy and efficiency.
Scheduled and dispatched drivers to locations in [Name of Area].
Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
Answered phone calls and responded to customer emails.
Monitored and tracked dispatch communication systems.
Communicated with customers to provide delivery updates and resolution.
Received new orders, prepared documentation, and assigned personnel.
Scheduled deliveries and pickups according to customer needs.
Utilized dispatch software to enter customer orders, deliveries and receipts.
Coordinator/Madicaid Biller
Interdisciplinary Diagnostic And Evaluation Center
04.2014 - 02.2017
Communicated with insurance providers to resolve denied claims and resubmitted.
Verified insurance of patients to determine eligibility.
Provided leadership, guidance and support to staff members.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Executed billing tasks and recorded information in company databases.
Kept all patient information secure and confidential.
Determined proper codes for medical records and patient services.
Researched and resolved billing discrepancies to enable accurate billing.
Entered data, generated reports, and produced tracking documents.
Coached employees through day-to-day work and complex problems.
Tracked records, filed documents and maintained communication between clients to manage office activities.
Phlebotomist
Biolife Plasma Services
01.2013 - 04.2014
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Centrifuged blood samples as outlined in clinical protocols.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Packaged and shipped specimens to central lab daily.
Teller
Wells Fargo
03.2011 - 01.2013
Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
5th Grade Teacher (Sand Pine Elementary School) at Pasco County School District5th Grade Teacher (Sand Pine Elementary School) at Pasco County School District