Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edisa Sakinovic

New Port Richey,FL

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Behavior Assistant

Pasco County School District
08.2023 - Current
  • Supervised student behavior during daily academic routines to secure safety of students and staff.
  • Utilized positive reinforcement to maximize desired behavior and educational outcomes.
  • Consulted regular education classroom teachers to develop curriculum modifications and intervention strategies.
  • Maintained accurate and confidential records of assigned students.
  • Crafted Behavioral Intervention Plans for individual students.
  • Informed parents of evaluation methods used to guide instruction and document progress.
  • Assisted with communication methods to keep parents informed about child's development and behavioral issues.

Trucking Dispatcher

Lone Star Transportation LLC
03.2017 - 06.2023
  • Oversaw and enforced compliance with all safety regulations and DOT regulations.
  • Monitored and tracked status of shipments in transit to confirm on-time delivery.
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Updated vehicle logs, cargo records, and billing statements with accuracy and efficiency.
  • Scheduled and dispatched drivers to locations in [Name of Area].
  • Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
  • Answered phone calls and responded to customer emails.
  • Monitored and tracked dispatch communication systems.
  • Communicated with customers to provide delivery updates and resolution.
  • Received new orders, prepared documentation, and assigned personnel.
  • Scheduled deliveries and pickups according to customer needs.
  • Utilized dispatch software to enter customer orders, deliveries and receipts.

Coordinator/Madicaid Biller

Interdisciplinary Diagnostic And Evaluation Center
04.2014 - 02.2017
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Verified insurance of patients to determine eligibility.
  • Provided leadership, guidance and support to staff members.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Executed billing tasks and recorded information in company databases.
  • Kept all patient information secure and confidential.
  • Determined proper codes for medical records and patient services.
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Entered data, generated reports, and produced tracking documents.
  • Coached employees through day-to-day work and complex problems.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.

Phlebotomist

Biolife Plasma Services
01.2013 - 04.2014
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.

Teller

Wells Fargo
03.2011 - 01.2013
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.

Education

No Degree - Human Services

Indiana Tech Collage
Fort Wayne, IN

High School Diploma -

South Side High School
Fort Wayne, IN
06.2001

Skills

  • Behavior Management
  • Disciplined Leadership
  • Group Assistance
  • Goal Strategizing
  • Applied Behavior Analysis
  • Behavior Modification
  • Standardized Test Results Review
  • Behavior Treatment Planning
  • Eating Disorders
  • Data Collection
  • Positive Reinforcement
  • Customer Satisfaction
  • Behavioral Assistance

Languages

Serbian
Native or Bilingual
Croatian
Native or Bilingual

Timeline

Behavior Assistant

Pasco County School District
08.2023 - Current

Trucking Dispatcher

Lone Star Transportation LLC
03.2017 - 06.2023

Coordinator/Madicaid Biller

Interdisciplinary Diagnostic And Evaluation Center
04.2014 - 02.2017

Phlebotomist

Biolife Plasma Services
01.2013 - 04.2014

Teller

Wells Fargo
03.2011 - 01.2013

No Degree - Human Services

Indiana Tech Collage

High School Diploma -

South Side High School
Edisa Sakinovic